Back

New Brighton Ford - Service Center

New Brighton, MN

4.7
221 Reviews

221 Reviews of New Brighton Ford - Service Center

Sort by
February 27, 2025

Orlando did an excellent job on my service visit as he did on the last visit I had here in the month of January 2025 More

by daveols
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Orlando Benavides
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 27, 2025

Always very easy with the pickup and delivery option. They pick umps Escape at work and have it back before my workday is done More

by Smebaks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Wahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 24, 2025

John and Luke were easy to work with, the process was smooth and exceptionally friendly. More

by kristopher.ehlert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Quinn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luke in finance-5 stars
February 18, 2025

While I had an appointment to drop off my truck, they got me in right away since I purchased my vehicle at New Brighton Ford. The truck was fixed quickly and I didn’t have to use the free shuttle service. More

by rietows
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sorry no name given
February 09, 2025

Excellent service, great communication, have had some repeating trouble with my truck and Jim Baker and his great team make it simple and easy to keep her on the road and getting things sorted out. Would More

by rickmtka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lou Wade
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Calinthia
January 31, 2025

I am really lucky to have such an accommodating dealer so close. They are top notch with the service I get. More

by Deb Ward
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 21, 2025

The service department when working with Orlando was fantastic. He kept me informed with update son my vehicle. More

by JHACKER833
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Orlando Benavides
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 16, 2025

Another fantastic experience. I bring all my vehicles and my friends vehicles here. They do a great job More

by erickromah85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Orlando Benavides
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lou Wade
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Wahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Hackman
January 16, 2025

The staff was friendly as always and got my truck in, diagnosed and repaired in very short order, thanks again! More

by Buchholz1234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 14, 2025

I know that they know my Ford Expedition and they know how to service it. I have had very little issues with my Expedition, and it has 150,000 miles. More

by SHAWN93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Hackman
...
4
...