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New Direct Chrysler Dodge Jeep Ram

Wytheville, VA

4.2
19 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
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495 West Lee Hwy.

Wytheville, VA

24382

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Showing 19 reviews

October 28, 2025

They always do a great job and are the nicest guys always.. There work is always done in a timely manner. More

by apryljohnson0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Weatherington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Tickle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2025 -

New Direct Chrysler Dodge Jeep Ram responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing New Direct Chrysler Dodge Jeep Ram. Car Shopping Made Easy Shawn Weatherington, shawnw@marburgerauto.com

October 24, 2025

very easy and not high-pressured salesperson. Everyone there seems nice and pleasant and made me feel at home as we worked through the paperwork process. More

by richard-riggs
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Weatherington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Tickle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2025 -

New Direct Chrysler Dodge Jeep Ram responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. Car Shopping Made Easy Shawn Weatherington, shawnw@marburgerauto.com

October 24, 2025

Great assistance and service to meet our needs . Thanks Josh at New Direct Dodge for his service More

by newangus65
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Weatherington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Tickle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2025 -

New Direct Chrysler Dodge Jeep Ram responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Car Shopping Made Easy Shawn Weatherington, shawnw@marburgerauto.com

October 09, 2025

Excellent service department. Very professional and friendly. Vehicle was finished when promised. Will be going back to this dealership for future service. More

by Ram/Jeep Garage
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Tickle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2025 -

New Direct Chrysler Dodge Jeep Ram responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Car Shopping Made Easy Shawn Weatherington, shawnw@marburgerauto.com

October 02, 2025

Great service as always at Direct Dodge Wytheville. Friendly staff and car was fixed as promised. More

by mountaineer1848
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Tickle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2025 -

New Direct Chrysler Dodge Jeep Ram responded

Thank you for choosing New Direct Chrysler Dodge Jeep Ram. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Car Shopping Made Easy Shawn Weatherington, shawnw@marburgerauto.com

September 27, 2025

Seem very efficient and work together. Not a lot of time waisted. The Service desk keeps the customer informed. More

by 60spackfandan
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Matt Tickle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Tickle
Sep 27, 2025 -

New Direct Chrysler Dodge Jeep Ram responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Car Shopping Made Easy Shawn Weatherington, shawnw@marburgerauto.com

September 27, 2025

Rick was very detailed in his assessments and very communicative. Work thus far has been satisfactory. More

by ruthbradleyhoosier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Weatherington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Tickle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : RICK
Sep 27, 2025 -

New Direct Chrysler Dodge Jeep Ram responded

Thanks for sharing your thoughts about your experience with New Direct Chrysler Dodge Jeep Ram. We appreciate your business and hope to see you again soon! Car Shopping Made Easy Shawn Weatherington, shawnw@marburgerauto.com

September 26, 2025

Excellent service department. Very satisfied with this dealership. Will be back there again for all service needs More

by garywaynea01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Weatherington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Tickle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Harley Bralley ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
Sep 26, 2025 -

New Direct Chrysler Dodge Jeep Ram responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at New Direct Chrysler Dodge Jeep Ram. Car Shopping Made Easy Shawn Weatherington, shawnw@marburgerauto.com

September 25, 2025

Excellent service department. Very satisfied with this dealership. Will be back there again for all service needs More

by ktuckyfan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Weatherington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Tickle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2025 -

New Direct Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Car Shopping Made Easy Shawn Weatherington, shawnw@marburgerauto.com

September 16, 2025

It took them almost 4 weeks to fix the truck I called ask them they would say they would have it done the next day then it would not be done More

by missy2009story
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shawn Weatherington
1.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Tickle
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Leonard, Parker Bralley
Sep 19, 2025 -

New Direct Chrysler Dodge Jeep Ram responded

Thank you, Missy, for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Shawn Weatherington, shawnw@marburgerauto.com

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