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Empire Hyundai of New Rochelle

New Rochelle, NY

4.8
1,071 Reviews

125 East Main Street

New Rochelle, NY

10801

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Showing 1,071 reviews

April 18, 2024

My wife and I would like to thank Yohaines Nieves for helping us with our Sonata with engine issues all was resolved and back and running in a timely fashion. Thanks again. More

by robotix1928
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yohaines Nieves
Apr 18, 2024 -

Empire Hyundai of New Rochelle responded

Thank you for your positive review! We are so glad that Yohaines took great care of yours and your wife's automotive needs. Your safety and satisfaction are our utmost priorities. Please do not hesitate to give us a call if you ever have any further questions or concerns.

April 17, 2024

Staff helped me when I had an issue with my previous Hyundai which I hadn’t gotten from them. So, once that lease ended I was sure I wanted to get my next car through them. More

by Bronx1002
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alesha Jordan, Demond Jones
Apr 18, 2024 -

Empire Hyundai of New Rochelle responded

Thank you for your positive review! We are so glad that our team provided you with 5-star service. Our guests' satisfaction is our utmost priority. We wish you safe travels and we hope that you do not hesitate to give us a call if there is ever anything more that we may help you with!

April 08, 2024

Joele Montalvo was awesome! I was in and out well before the promised time which i appreciated! More

by pguerra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joele Montavlo, Jessica Rodriguez, Jose Vargas, Sam Rivera
Apr 08, 2024 -

Empire Hyundai of New Rochelle responded

Thank you for your kind review. Providing quality and efficient service is so important to us, and we are glad that Joele's efforts met your satisfaction. We hope to see you again the next time you are in need of automotive service!

April 03, 2024

We have worked with Demond Jones for the past six years with the cars we have leased from Empire and again he comes through a a through professional going that extra mile for us. Cant wait work with Demond More

by BTBG2007
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Demond Jones
Apr 04, 2024 -

Empire Hyundai of New Rochelle responded

We greatly appreciate you for leaving Demond this stellar review! We are honored to have had the opportunity to work with you and we are glad that Demond could provide you with top notch service. We are delighted to know that he was professional and went the extra mile for you. If there is ever anything more that we may help you with please do not hesitate to let us know. We sincerely congratulate you on your new vehicle- behalf of the entire Empire Hyundai of New Rochelle team!

March 21, 2024

Everyone involved was very helpful and good courtesy well done they were all very informative to me More

by petequigley1959
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike and I think the other name of the man was Jamie but not sure, Erik Nava
Mar 21, 2024 -

Empire Hyundai of New Rochelle responded

Thank you for your positive review, Pete! We are glad that our team was both helpful and informative throughout your visit. If there is ever anything more that we may help you with, please do not hesitate to give us a call!

March 18, 2024

The service team as well as the dealership is excellent. Angelica and Yohannis go far beyond anyone’s expectations. They always make you feel like you are family More

by WarrenJB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Demond Jones, Erik Nava
Mar 18, 2024 -

Empire Hyundai of New Rochelle responded

Thank you for your 5-star review! We are delighted that Angelica, Yohaines, and the team consistently provides you with the quality care that you deserve. Your safety and satisfaction are our utmost priorities. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

March 12, 2024

Josh the sales consultant was amazing and I would highly recommend him. It was the best car buying experience I’ve ever had. More

by carmine48
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Job
Mar 13, 2024 -

Empire Hyundai of New Rochelle responded

Carmine, thank you for leaving Josh this positive review and recommendation! Providing a top-notch experience is always our goal, and we are glad that his efforts could meet your satisfaction. It is our pleasure to assist you in any way possible. Congratulations on your new vehicle!

March 11, 2024

Pleased to have made business with you your services the sales manager and Jose Vargas who delivered my Vehicle was very helpful when explaining the how to understand all of the different functions of my Ve More

by Carmen L Cosme
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Lane, Jose Vargas
Mar 12, 2024 -

Empire Hyundai of New Rochelle responded

Carmen, We greatly appreciate you for leaving Jose this phenomenal review! We are honored to have had the opportunity to work with you and we are glad that Jose could provide you with top notch service. We are delighted to know that he was very helpful explaining all of the functions of your Venue. If there is ever anything more that we may help you with please do not hesitate to let us know. We sincerely congratulate you on your new vehicle- behalf of the entire Empire Hyundai of New Rochelle team!

March 10, 2024

Typical Bait and switch operation. Was making a deal on a far posted on their website. Finally had Manger on the phone to discuss the deal only for him to tell me the was sold and te More

by Tabbruzz_98
Recommend Dealer
No
Employees Worked With
Stephanie
Mar 11, 2024 -

Empire Hyundai of New Rochelle responded

Hello, Thank you for sharing your experience with us and we do apologize for the confusion with the availability and price of the vehicle you were interested in. If you would like to speak to us, please contact our General Manager, Roman Chernomorov, at (914) 618-4209 or rchernomorov@eagny.com. Thank you!

March 09, 2024

I was taken care of as soon as I arrived. I was addressed by my name. More

by rachelquinones1014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
Mar 12, 2024 -

Empire Hyundai of New Rochelle responded

Rachel, Thank you so much for leaving us this positive review! We are glad to hear that our team took great care of you and your automotive needs. We are happy to know that they took care of you as soon as you arrived. Please do not hesitate to let us know how we may be of further service to you.

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