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Mansfield Chevrolet Buick - Service Center

Russellville, KY

4.5
140 Reviews

140 Reviews of Mansfield Chevrolet Buick - Service Center

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May 27, 2022

Very friendly and helpful. They seemed to care so much about me and the cost for me More

by VIVIAN.MCDANIEL
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Michelle
May 21, 2022

This dealership is always helpful in getting an appointment that works for me. The waiting area is quiet and restful and my drive from Bowling Green is certainly worthwhile. More

by norma.barkman
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Dept
May 18, 2022

Brought car out with check engine light on that was caused by air filter check. Should have been found & corrected before car was brought out to me. Incident occurred in your shop, no light when I brou More

by GLSOUTH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michelle Thomas
May 14, 2022

Good people and always courteous! The service department does an outstanding job of getting your vehicle serviced in a timely manner. More

by Jermaine.savage23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Newton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Weir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jon Hyde, Mike Castro, Stuart Smith, Jason Monaghan, Natasha Tice, Larry Powell, Michelle Thomas
May 11, 2022

Great service, friendly professional staff, fast appointments time and good location and quality work. Highly recommend. More

by Loyal customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Katy
April 27, 2022

Appreciated the summary at the end about things to watch for in the future that may need some attention. Thanks for the comments. This was actually over and above what was expected. More

by cafrench
Recommend Dealer
Yes
Employees Worked With
Corey Jones
April 13, 2022

Home town clean showroom welcoming people good service department good enventory friendly and willing to answer your questions More

by JANENOE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Castro
April 13, 2022

All that I had the pleasure of working with at Newton went above and beyond my expectations. They are all very kind and caring people that value the customer experience. More

by camron.gregory
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Weir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michelle Thomas
April 02, 2022

This was my 1st time every going to Newton but everyone was professional and helpful. More

by badbia26
Recommend Dealer
Yes
Employees Worked With
Jon Hyde
Apr 02, 2022 -

badbia26 responded

Good serivce

April 02, 2022

The service manager wouldn’t call and keep me updated after saying he would. Was not told anything had to keep calling just to learn anything. Have bought two new vehicles there and referred several peop More

by rhondalvaughn66
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
Eric, Michelle Thomas
Apr 15, 2022 -

Newton Chevrolet of Russellville responded

Hi Ms. Vaughn, Thank you for sharing this feedback with us. We are very sorry that you were not kept informed of your service work. I understand that you are coming back in to work with us next week, and we are looking forward to providing a better experience for you then! We'll see you soon. Sincerely, Katie R.

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