
Nick Abraham Ford Buick GMC
Elyria, OH
Filter Reviews by Keyword
By Type
Showing 32 reviews
Went to go see the jeep that was for sale and it was in the service dept the nice sales man took me back to go see it but that's where it stopped. Once a salesman always a salesman lies, excuses, stories, the service dept the nice sales man took me back to go see it but that's where it stopped. Once a salesman always a salesman lies, excuses, stories, I have owned a Jeep and have been looking and test driving several for over a month. The salesman went on and on digging himself a hole trying to make a sale. You have to be careful who you try and swindle. They would tell me anything to get me to buy this jeep even when I knew the truth. I just let them keep telling me lies about the vehicle and didn't correct them wanted to see how truthful they were. Do your research and be educated before you go. What a shame. typical dealer More
Service was performed on time. I was very satisfied with the service. Mike is very professional and caring. I will be getting my next vehicle from them. the service. Mike is very professional and caring. I will be getting my next vehicle from them. More
Kind smiles even behind masks 😷 Always make me feel appreciated and listen to what I’m saying 😊 What a difference it makes😉 appreciated and listen to what I’m saying 😊 What a difference it makes😉 More
Mike and Shane were amazing through the process they have a customer for life we are fully satisfied. They were both extremely professional easy to work with and our whole family felt very valued. a customer for life we are fully satisfied. They were both extremely professional easy to work with and our whole family felt very valued. More
Great Service My windshield spray wasn't working and with winter snowsrorm quickly approaching I called. They got me in immediately and had a driver take me to work My windshield spray wasn't working and with winter snowsrorm quickly approaching I called. They got me in immediately and had a driver take me to work. They made it convenient and kept me posted throughout the day. Everyone from service to the office were friendly. More
Customer service, mediocre No Salesmen on the lot, drove around twice, then parked and walked around, Jared was the only one to come out, invited us in and offered us bottled wa No Salesmen on the lot, drove around twice, then parked and walked around, Jared was the only one to come out, invited us in and offered us bottled water, it was a hot day. We waited and finally asked three different times for water and never got any the whole time we were there. For the most part we sat waiting with no magazines or tv. Pretty much bought the first car we tried. Was rushed through finance, and she, Bonnie was not very friendly. As far as the car, I love it so far and am very pleased with it, I just believe you could have better customer service. Jared was friendly, just didn't seem to care about our comfort. More
Used truck purchase Just purchased a used F150 truck from Nick Abraham's. Usually would rather have a root canal with no pain killer than buy a used vehicle. The people Just purchased a used F150 truck from Nick Abraham's. Usually would rather have a root canal with no pain killer than buy a used vehicle. The people at Nick Abraham made it totally painless. From the salesman to the owners we were treated with respect. Also needed to have a new key made in there shop. Brian took care of it in no time the following day and even rewashed the truck, something I didn't expect. Can't say enough good things about our purchase experience at this dealership. More