Nick Abraham Ford Buick GMC
Elyria, OH
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Great Service and done on time! Thank you always for great service and the sales department is phenomenal! Great job Michael! Thank you always for great service and the sales department is phenomenal! Great job Michael! More
To summarize, We had an “out the door” price deal. Two weeks after I took possession I received a call from the sales agent on behalf of a clerk named Katie from the office. She was demanding addition Two weeks after I took possession I received a call from the sales agent on behalf of a clerk named Katie from the office. She was demanding additional moneys for “tax purposes”. I told her that I disagreed with her assessment but would talk it over with my tax attorney. I then heard her say to the sales associate “ I don’t care, he either pays us or he doesn’t get the title” that was very unprofessional. Since the terms of the contract was “out the door” all taxes and fees were to be included. More
They were very helpful with every aspect of my purchase. Everything was explained in detail. We were able to get in and out in no time. No easy task since this was an out of state purchase. Shannon was frie Everything was explained in detail. We were able to get in and out in no time. No easy task since this was an out of state purchase. Shannon was friendly, courteous and efficient. Every one at Abraham Ford Buick was. Thank You. More
Knowledgeable sales team, Salesperson very helpful with explaining all the technology in the vehicle. Everyone we dealt with was very professional. explaining all the technology in the vehicle. Everyone we dealt with was very professional. More
Scheduled a service appointment and dropped off my truck. I was offered and accepted a complimentary ride to my office by the dealership. Arrived at my office on-time. Driver was very nice and enjoyed good c I was offered and accepted a complimentary ride to my office by the dealership. Arrived at my office on-time. Driver was very nice and enjoyed good conversation. Received a call that afternoon with the diagnosis and estimate. I accepted and approved the work to be completed. One of the two items was fixed. The second item required a part that is not readily available. I was told it was due to the strike. I will bring the truck back in later for that repair. It's not critical. I picked up my vehicle that evening, paid a very fair and reasonable price, and drove home. My truck is running much better than I expected. The primary issue has been resolved to my satisfaction. The staff is so friendly and helpful. They do the work work, and at a reasonable price. I will always take my truck "back home" to the dealership for service, even out of warranty. More