Niello Acura

Buying with Yev and Niello was a positive experience. I enjoyed the transparency and no negotiation price. The vehicle has turned out amazing. I enjoyed the transparency and no negotiation price. The vehicle has turned out amazing. More

Buying a vehicle at Niello Acura in Roseville was a great experience. Lance in sales, and Brian as a sales manager, were wonderful to work with. They made a stressful process enjoyable and less stressful. I experience. Lance in sales, and Brian as a sales manager, were wonderful to work with. They made a stressful process enjoyable and less stressful. I actually had fun buying my car! They were very helpful and I never felt pushed. More

Staff was very friendly and attentive. They made my car buying fun. Overall a great experience! They made my car buying fun. Overall a great experience! More

Chris was great, always very nice and accommodating. The process ended up taking 4 hours because their computers were down, but everyone was kind when we spoke to them. The process ended up taking 4 hours because their computers were down, but everyone was kind when we spoke to them. More

It was a very pleasant experience. No pressure, great staff. All of our questions were answered and we are very happy with our new car. No pressure, great staff. All of our questions were answered and we are very happy with our new car. More

My sales associate, Daniel was knowledgeable, friendly, not pushy, and helpful! The dealership was clean everyone was friendly and I feel I was treated fair. not pushy, and helpful! The dealership was clean everyone was friendly and I feel I was treated fair. More

Bash was great! Personable, knowledgeable, kind, considerate, attentive and listened to our needs. We would highly recommend Bash to our friends who might be inter Personable, knowledgeable, kind, considerate, attentive and listened to our needs. We would highly recommend Bash to our friends who might be interested in an Acura. More

I thought I bought an Acura RDX on August 14, 2025. I communicated by text on Aug 13 I was interested in a specific car. The next day I communicated all day with salesman Jonathan. Mid afternoon I t I communicated by text on Aug 13 I was interested in a specific car. The next day I communicated all day with salesman Jonathan. Mid afternoon I told him “YES” I want this car. He congratulated me. Asked for a copy of drivers license and insurance which I immediately sent by text. I’m in Sonoma and they are located in Sacramento. Said he would send me the deposit form to fill out. I told him I had the full amount and would pay cash for the car. I transferred the money. I called my insurance lady and my kids. Then I get a call from Jonathan saying a couple was test driving the car. I asked “my car?” Long story short the couple came back and wanted the car so they sold it to them. When assistant manager called his excuse was they were in person. Doesn’t a verbal yes over the phone, copies of my license and insurance mean something? In the end they offered to keep a look out for another one. Seriously Niello Acura your customer service is beyond horrible. Buyers beware! More

Lance got me in a new MDX and out the door in less than 2 hours. He’s great! hours. He’s great! More

Jimmy and Jonathan are the absolute best! They accommodated me with everything g I asked for! They accommodated me with everything g I asked for! More