Niello Audi - Service Center

James French was a wonderful service representative when I came in last month due to a recall from the manufacturer. Easy service stop. I came in last month due to a recall from the manufacturer. Easy service stop. More

James was great. Explained everything well. Even went out in the rain to bring my car up for pick-up Explained everything well. Even went out in the rain to bring my car up for pick-up More

Easy to get in and out. Omead is great to work with. I have 2 audis, they service them both. Omead is great to work with. I have 2 audis, they service them both. More

Omead provided friendly, knowledgeable service information, kept me updated on timing while I waited, and included tire rotation and balance. Very pleased. information, kept me updated on timing while I waited, and included tire rotation and balance. Very pleased. More

It was a great experience bring my vehicle in for service and get a recall done within a day. and get a recall done within a day. More

Omead very knowledgeable and helpful! We appreciate him very much. Thank you to him ant to Niello Auto. We appreciate him very much. Thank you to him ant to Niello Auto. More

The dealership has a welcoming atmosphere. All staff were friendly and compassionate. The service was timely and well executed. All staff were friendly and compassionate. The service was timely and well executed. More

Would have scored a 5 across the board, but the tech that took my car out after the repair work was completed and blasted around the dealership, pulling 0.8 g in acceleration when it was wet out earns at lea took my car out after the repair work was completed and blasted around the dealership, pulling 0.8 g in acceleration when it was wet out earns at least a 1 star deduction. Also somewhat displeased that when I called to make my appointment, I wasn't told that the starter/alternator wasn't in stock and needed to be ordered - this added 3 days to the duration my car was at the dealership. Dain was awesome, communicative, clear on expectations, etc. Ensured the car was not washed and was stored indoors while in the dealership's possession. More

Wonderful service. That kind of service is truly the reason I continue purchasing Audi automobiles. That kind of service is truly the reason I continue purchasing Audi automobiles. More

James is professional, courteous, attentive, and he answered all my questions. My car was serviced in a timely and professional manner. answered all my questions. My car was serviced in a timely and professional manner. More