Niello Volkswagen - Service Center

Niello VW is simply the best in Northern California. All of my VWs are serviced at Niello and I’m grateful for their professionalism and trust. All of my VWs are serviced at Niello and I’m grateful for their professionalism and trust. More

Jason from the Service department reached out to let me know a repair part was in stock so he could complete a maintenance repair on my Atlas. He made a reservation at the shop, and my vehicle was ready by know a repair part was in stock so he could complete a maintenance repair on my Atlas. He made a reservation at the shop, and my vehicle was ready by lunchtime the same day. No charge for the work, and excellent customer service all around. More

Brent was very helpful and assisted me to set up CarPlay which hopefully will solve the problem I was having with my Tiguan randomly unpairing from my iPhone. which hopefully will solve the problem I was having with my Tiguan randomly unpairing from my iPhone. More

We have never had an issue or have been disappointed with Niello Volkswagen people. We just wish you also sold RV's. LOL We love the video provided during the inspection, great addition! Niello Volkswagen people. We just wish you also sold RV's. LOL We love the video provided during the inspection, great addition! More

Tevin was absolutely amazing! Service was top notch, he explained everything and answered all of my questions all while being honest. Service was top notch, he explained everything and answered all of my questions all while being honest. More

I've had an outstanding experience at the Arden location. The team is truly amazing—always helpful and consistently going above and beyond to take care of their guests. This is my second Volkswagen, and I co The team is truly amazing—always helpful and consistently going above and beyond to take care of their guests. This is my second Volkswagen, and I couldn't be happier. I refuse to go anywhere else because Arden offers the best customer service and always delivers exceptional care. More

Niello is a superior dealer. Purchased my Volkswagen from Niello who provides Great service plus Outstanding staff customer service. Water Coffee plus Snacks and tv in the waiti Purchased my Volkswagen from Niello who provides Great service plus Outstanding staff customer service. Water Coffee plus Snacks and tv in the waiting room. Convenient Lyft drivers for annual checkupy More

Very service oriented. Grateful for the flexibility and communication. Keep up the great work. Thank you Grateful for the flexibility and communication. Keep up the great work. Thank you More

Totally professional staff. Was greeted rigt away. Was there for an oil change and possible warranty issue. Both items were addressed and taken care of in a timely manner. Great Was greeted rigt away. Was there for an oil change and possible warranty issue. Both items were addressed and taken care of in a timely manner. Greatly appreciated. Keep up the good work. More