Niello Volkswagen - Service Center

I've had an outstanding experience at the Arden location. The team is truly amazing—always helpful and consistently going above and beyond to take care of their guests. This is my second Volkswagen, and I co The team is truly amazing—always helpful and consistently going above and beyond to take care of their guests. This is my second Volkswagen, and I couldn't be happier. I refuse to go anywhere else because Arden offers the best customer service and always delivers exceptional care. More

Had a great experience getting my car serviced. Everyone was super friendly and professional, kept me updated, and got everything done quickly. My car is running great—definitely appreciate their s Everyone was super friendly and professional, kept me updated, and got everything done quickly. My car is running great—definitely appreciate their service team” More

Ez process from start to finish no hassle plus recommendations for future needs good customer service recommendations for future needs good customer service More

Would definitely take my car there again. Very Polite and respectful. Car was cleaned when I got it back. Thank you. Very Polite and respectful. Car was cleaned when I got it back. Thank you. More

Great service and trustworthy. Will return. Easy to find . Loved the carwash after service. Thanks Will return. Easy to find . Loved the carwash after service. Thanks More

I have had nothing but great experiences with Niello. Specifically Ron, he has gone above and beyond. My car has had to have some major repairs that required and extended stay in the shop. I didn’t have Specifically Ron, he has gone above and beyond. My car has had to have some major repairs that required and extended stay in the shop. I didn’t have to worry about alternate transportation, which really brought the stress level down. My car is back on the road and running great. Niello is the only place I will take my car for repairs and service. More

Ron was great! If he is not already a lead for your Service Department, he should be. He is super knowledgeable, has a great customer focus and takes the time If he is not already a lead for your Service Department, he should be. He is super knowledgeable, has a great customer focus and takes the time to listen to learn from his customers and not just respond. He is attentive to detail, recognizes his customer's loyalty (refreshing to see that happen) and is genuinely just a nice guy. Thanks again for all your help Ron! I really appreciated your help! More

The service that I recieved was fast and easy! I love the Lyft option Thank you! I love the Lyft option Thank you! More

I've been a fan of Niello Volkswagen for many years. I have never been disappointed in the attention that I have received when taking advantage of the maintenance facility for servicing my cars. The s I have never been disappointed in the attention that I have received when taking advantage of the maintenance facility for servicing my cars. The sales department has also been very helpful. Three years ago a small truck ran into me while I was stopped at a red light and totaled my lovely Passat. Everyone helped me get through with exceptional care in my purchase of my present car. I only had one week to get back on the road and Niello sales made my transition anxiety free. I'm still enjoying the Tiguan replacement and plan to keep all my auto care with Niello in the future. A.J. did a fine job advising and completing my recent experience. Thanks to all! More

Technician was professional. Service was faster than anticipated. Also, the sales attendant was helpful with looking at the ID VW bus. Service was faster than anticipated. Also, the sales attendant was helpful with looking at the ID VW bus. More