Niello Volkswagen - Service Center

Ron was super professional and helpful. He explained the issues and how they would be fixed well. He arranged Lyft for me to and from work, which was convenient. The dealership also charged He explained the issues and how they would be fixed well. He arranged Lyft for me to and from work, which was convenient. The dealership also charged and washed my car. More

Fantastic service. Explained service needed and what can be deferred until next interval service. Service time estimate was accurate! Explained service needed and what can be deferred until next interval service. Service time estimate was accurate! More

Other than the second Lyft driver, it was a very pleasant experience. Thank you very much experience. Thank you very much More

He is a very good writer. He knows VW. I always go to the Niello’s for service and to buy my cars. He knows VW. I always go to the Niello’s for service and to buy my cars. More

Service writer was great and it’s fixed this time. Service department is also very good wish I was closer Service department is also very good wish I was closer More

All of my interactions with this dealer were positive. Service agent was Flexible helpful ptofessional . Liked the text communication. Service agent was Flexible helpful ptofessional . Liked the text communication. More

Very pro, smooth communication, I really had a good experience with this last service / repair experience with this last service / repair More

Matthew was able to come up with a solution to my squeaky brakes that I have been complaining about for two years! Changing to the new version of the pads has fixed what has been a terrible annoyance. Thank brakes that I have been complaining about for two years! Changing to the new version of the pads has fixed what has been a terrible annoyance. Thank you Matthew! More

Brent was very helpful with getting me to work and back, while repairs were being done to my vehicle. I have used Niello VW for all my vehicle repairs/maintenance and have always been treated very well. while repairs were being done to my vehicle. I have used Niello VW for all my vehicle repairs/maintenance and have always been treated very well. More

I’m disappointed because I found out the electrical problem was simply because a wire was not connected to the battery. It was easily identifiable, but the VW mechanics did not notice that. problem was simply because a wire was not connected to the battery. It was easily identifiable, but the VW mechanics did not notice that. More