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Niello Volkswagen - Service Center

Sacramento, CA

4.8
850 Reviews

850 Reviews of Niello Volkswagen - Service Center

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July 01, 2023

Service for recall took a bit longer than expected but they kept me informed. Comfortable waiting area made the wait pleasant. More

by alclin
Recommend Dealer
Yes
Employees Worked With
Roger Bybee
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July 01, 2023

Ron is an individual of integrity. I appreciate how he explains things about my automobile. More

by RuthGonzales5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald Stevenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 07, 2023 -

Niello Volkswagen responded

Isn't Ron great? We'll be sure to share your kind words with him so he knows how much you appreciated his communication and integrity. See you next time!

July 01, 2023

Brandon is very helpful man Thanks to him for his help , i wish all dealers to have employees like him More

by edomanz
Recommend Dealer
Yes
Employees Worked With
Brandon Lamb
5.0
This rating includes all reviews, with more weight given to recent reviews.
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July 01, 2023

After having a bad experience with a Vw dealer in Montana, Niello VW made us love our car again. Great service, communications and friendly competent work. More

by rob71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 29, 2023

My visit was great. The maintenance team and Ron are kind and very efficient. My Lyft drivers provided were awesome too! More

by alexandriaaviles
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Ron
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June 28, 2023

Excellent customer service. comfortable waiting area. Make feel like they care for their cutimers. happy for both rides. More

by samkolakaluri
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Eddie Thomas
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June 27, 2023

Good service, polite, timely. Have used this dealership for my vehicles before and am satisfied. More

by GREGORYMARTIN8721
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Brent Cooper
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June 24, 2023

Always great service with constant communication. Matt is very responsive. I feel that niello values me as a customer. More

by GARY99
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Matt Wirth
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Jun 28, 2023 -

Niello Volkswagen responded

We're lucky to have amazing customers like you, Gary! Thanks for your continued business and for taking the time to write such a lovely review. We appreciate you!

June 24, 2023

Great service and customer service. This is my second time working with Matt W. He is very knowledgeable. Appreciate the great service! More

by EVELYN.W2003
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Matt Wierth
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Jun 28, 2023 -

Niello Volkswagen responded

We truly appreciate your continued business, Evelyn! We're lucky to have Matt on our team and we'll be sure to pass along your kind words. See you next time!

June 23, 2023

I am extremely pleased and happy with the service I was provided with from Matt! He truly understood where I was coming from in my situation and took care of things for my car. More

by Annette
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Matt-service advisor
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