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Niello Volvo Cars Sacramento

Sacramento, CA

Overview
Employees
Reviews
Vehicles
4.8
1,052 Reviews
Our Mission We are committed to providing distinctive automotive products and exceptional service while treating our customers and employees with unyielding integrity. Our Vision To be Northern California’s leading automobile dealer for the products we represent.
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4609 Madison Ave

Sacramento, CA

95841

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Showing 1,052 reviews

March 05, 2026

Nice dealership. Really cares about the condition of their cars for their customers. Collaborative sales and finance team. More

by PLANETCAT1
Recommend Dealer
Yes
Employees Worked With
Justin Frey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Bladow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rajvir Randhawa
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 05, 2026 -

Niello Volvo Cars Sacramento responded

Thank you for recognizing our focus on vehicle condition and our collaborative sales and finance team. We enjoyed servicing your Dodge Charger and hope to assist you again soon. Rob Pane Service Manager rpane@niello.com (916) 245-2231

February 27, 2026

Purchasing and signing was great. Follow up with paperwork did not have good follow through. More

by NMSCOTT
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Frey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica LeClerc
5.0
This rating includes all reviews, with more weight given to recent reviews.
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February 24, 2026

I went in to Niello Volvo to get a net key fob. I waited for it.The waiting area is nice and clean. More

by margiegutierrez1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 24, 2026 -

Niello Volvo Cars Sacramento responded

It’s great to hear the waiting area was comfortable while we prepared the key fob for your Volvo XC60. Thank you for the 5-star review and we look forward to assisting you again. Rob Pane Service Manager rpane@niello.com (916) 245-2231

February 21, 2026

Good communication, car was serviced in a timely manner and with great attention to detail. More

by TG204
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Dortch
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 21, 2026 -

Niello Volvo Cars Sacramento responded

Hello! We’re glad Shaun and our team kept you informed and completed your Volvo service promptly. It’s wonderful to know the attention to detail met your expectations. Feel free to reach out whenever you need us. Rob Pane Service Manager rpane@niello.com (916) 245-2231

February 20, 2026

I would definitely buy a car again from Niello Volvo. The sales team was helpful and transparent allowing me to negotiate a good deal on my new car then on my trade in. I really appreciated the financial More

by Feather River
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Bladow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Vogel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Kramer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 20, 2026 -

Niello Volvo Cars Sacramento responded

Thank you for choosing the Volvo XC60 and sharing your positive experience. We’re pleased our sales team offered helpful, transparent negotiations on both your purchase and trade-in. It’s great to hear our finance manager respected your decision about add-ons and made the process comfortable. TJ Upton General Manager tupton@niello.com (916) 245-2231

February 17, 2026

Fantastic experience from start to finish. The entire team was professional and lovely to work with. More

by SHIRAN.ZOHAR
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Taylor Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Vogel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Kramer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 17, 2026 -

Niello Volvo Cars Sacramento responded

It’s great to hear your experience purchasing a used Volvo XC90 was seamless and professional. Our team appreciates your kind words and enjoyed working with you. We look forward to welcoming you back. TJ Upton General Manager tupton@niello.com (916) 245-2231

February 17, 2026

friendly professional service. .great explication of needs and repairs.. short wait times overall enjoyable experience.. More

by DMASSEY2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Dortch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
RJ Moore
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 17, 2026 -

Niello Volvo Cars Sacramento responded

It’s wonderful to hear our team delivered friendly, professional service with clear explanations and a quick turnaround. Thank you for trusting us with your Volvo V60 Cross Country. We look forward to serving you again. Rob Pane Service Manager rpane@niello.com (916) 245-2231

February 17, 2026

Really great experience with Raj and Justin on a used car that I've been looking for for a long time. They acquire very well maintained used cars, in good shape, and worked with me on the pricing and the "ma More

by PLANETCAT1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Frey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Bladow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rajvir Randhawa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 17, 2026 -

Niello Volvo Cars Sacramento responded

Thank you for sharing your thoughts on your recent purchase of the used Dodge Charger. We’re pleased Justin and Rajvir could help you find a well-maintained model and work through pricing. We appreciate your feedback on the mandatory theft recovery trackers and will share your perspective with our team. TJ Upton General Manager tupton@niello.com (916) 245-2231

February 16, 2026

Niello takes very good care of my car. Everything is explained clearly and I’m kept informed of diagnostic results. I usually choose to wait while my car is in service because the waiting More

by susan.spink
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 16, 2026 -

Niello Volvo Cars Sacramento responded

Thank you for your kind review. We’re delighted that our clear explanations and updates kept you informed during your Volvo XC60 service and that the lounge amenities made your wait comfortable. We’ll share your remarks with Rick and the team. Rob Pane Service Manager rpane@niello.com (916) 245-2231

February 15, 2026

Easy fast straightforward knowledgeable understanding quick trustworthy reliable customer service care support nice pleasant luxury More

by Chavez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Frey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cole Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 15, 2026 -

Niello Volvo Cars Sacramento responded

We’re thrilled to hear the process was straightforward and that our team provided reliable, knowledgeable support. Thank you for choosing a Volvo XC90 and for noting the attentive, pleasant service. Enjoy your luxury ride and let us know whenever you need assistance. TJ Upton General Manager tupton@niello.com (916) 245-2231

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