Cole Kelley
Cole Kelley at Niello Volvo Cars Sacramento

Cole Kelley

Sales Consultant

Niello Volvo Cars Sacramento

4609 Madison Ave
Sacramento, CA 95841

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4.8
28 Reviews
4.8

28 Reviews

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28 Reviews of Cole Kelley

April 10, 2026

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Employee Rating

Matt has been an awesome service adviser for past couple of years. As my family is a Volvo family. Matt has helped us take care of ours cars very well. Thank you. More

by GREG
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Apr 10, 2026

Niello Volvo Cars Sacramento responded

We’re thrilled to hear that Matthew has provided excellent care for your Volvo family over the past two years. Thank you for trusting us with your XC40 and for your continued support. Rob Pane Service Manager rpane@niello.com (916) 245-2231

March 29, 2026

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Awesome staff, very professional & accommodating. If you looking for quality & good deals, this is the place to go. More

by VICTORIACOLEY
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 29, 2026

Niello Volvo Cars Sacramento responded

We’re grateful you found our team so accommodating and professional. It’s wonderful to hear you enjoyed quality and great offers on your Audi. Please let us know if we can help with anything as you enjoy your vehicle. TJ Upton General Manager tupton@niello.com (916) 245-2231

March 24, 2026

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Great staff and just a really nice place! They offered a great solution when I was buying a new car! A special thanks to Cole, who handled the entire sales process :) More

by Aleksei
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Andrew Clark

Mar 24, 2026

Niello Volvo Cars Sacramento responded

It’s wonderful to hear you appreciated our friendly atmosphere and dedicated staff. We’re glad Cole guided you through the process and found the right solution for your used Ford Escape Hybrid. We value your five-star rating and look forward to assisting you again. TJ Upton General Manager tupton@niello.com (916) 245-2231

March 22, 2026

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Cole was very helpful and Patient. Justin cooperated In making the deal. Also kudos to Brian Bladow who composed the purchase so that we could take the car home with us. Thank You, More

by ALEXGCHRIS
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Justin Frey, Brian Bladow

Mar 22, 2026

Niello Volvo Cars Sacramento responded

We’re grateful for your 5-star review and pleased that Cole’s patience, Justin’s cooperation, and Brian’s careful preparation made it possible for you to take your Volvo home smoothly. Enjoy every drive and feel free to reach out if you need anything. TJ Upton General Manager tupton@niello.com (916) 245-2231

March 17, 2026

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A bit of follow up text messaging was needed to get answers but staff was gently and kind. I have issues with the just purchase vehicle wich was a bit frustrating. I need to take the new car to the d More

by CDIAZ_DE_LEONLICON
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brian Bladow

Mar 18, 2026

Niello Volvo Cars Sacramento responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. TJ Upton General Manager tupton@niello.com (916) 245-2231

March 14, 2026

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Cole was great. He quickly determined out particular interest and brought out a used model that checked a lot of boxes. He went through the high level of car parti More

by JBMCK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andrew Clark , Chris Vogel

Mar 15, 2026

Niello Volvo Cars Sacramento responded

Thank you for sharing your experience with Cole’s attentive approach to finding the right used Volvo XC60 for you. We’re delighted you felt supported without any pressure and drove home happy in your new XC60. TJ Upton General Manager tupton@niello.com (916) 245-2231

March 13, 2026

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Buying a car can sometimes feel like stepping into a chess match where you don’t know the rules. That was not the case at Niello Volvo. Cole Kelley was fantastic from start to finish. No pressure, no h More

by Jess Pest
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 13, 2026

Niello Volvo Cars Sacramento responded

It’s fantastic to hear your experience buying a used Volvo C40 Recharge Pure Electric felt clear and even enjoyable. Cole, Chris, Taylor, and Brian are thrilled to have offered straightforward guidance, from answering questions to ensuring you felt confident with every feature. Thank you for trusting us with your electric Volvo and sharing your experience! TJ Upton General Manager tupton@niello.com (916) 245-2231

February 15, 2026

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Easy fast straightforward knowledgeable understanding quick trustworthy reliable customer service care support nice pleasant luxury More

by Chavez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Justin Frey, Andrew Clark

Feb 15, 2026

Niello Volvo Cars Sacramento responded

We’re thrilled to hear the process was straightforward and that our team provided reliable, knowledgeable support. Thank you for choosing a Volvo XC90 and for noting the attentive, pleasant service. Enjoy your luxury ride and let us know whenever you need assistance. TJ Upton General Manager tupton@niello.com (916) 245-2231

February 15, 2026

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Went twice, first to test drive the vehicle and then to purchase it a week later. Cole was very helpful and able to answer most of my questions over the phone which helped me make my purchase decision. Raj More

by ACO
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Rajvir Randhawa

Feb 15, 2026

Niello Volvo Cars Sacramento responded

It was a pleasure to assist you twice and we’re glad Cole’s phone support helped guide your decision. Rajvir’s patience during the purchase eased the process. Congratulations on your Chevrolet Bolt EUV and thank you for choosing us. TJ Upton General Manager tupton@niello.com (916) 245-2231

January 30, 2026

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We saw the car online. Had been looking for a while. Set appointment and went and test drove it. Feel I got a good deal and interest rate. Love the car. The team w More

by BLADEJOB101
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Justin Frey

Jan 30, 2026

Niello Volvo Cars Sacramento responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Niello Volvo Cars Sacramento are glad to have you as a customer. TJ Upton General Manager tupton@niello.com (916) 245-2231

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