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Niello Volvo Cars Sacramento

Sacramento, CA

Overview
Employees
Reviews
Vehicles
4.8
542 Reviews
Our Mission We are committed to providing distinctive automotive products and exceptional service while treating our customers and employees with unyielding integrity. Our Vision To be Northern California’s leading automobile dealer for the products we represent.
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4609 Madison Ave

Sacramento, CA

95841

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Showing 542 reviews

June 17, 2023

Classy and reliable. I don't feel like 15 word minimum limit for this. Please stop. More

by SMELARKEYTHOMAS
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick
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Helpful
June 16, 2023

Excellent customer service! Amy was extremely helpful and knowledgeable about servicing my vehicle. Prompt service. More

by JILLB17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Ott
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June 15, 2023

Dealer ship has been great. I first came to just look and then a week later contacted them regarding the vehicle I wanted. As soon as it was off the truck Jessic contacted me. More

by DONNAMARTINEZ02
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jessica LeClerc
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Jun 21, 2023 -

Niello Volvo Cars Sacramento responded

Thank you so much for taking the time to write such a lovely review. We're glad Jessica made the process so simple and easy and we appreciate your patience with the unexpected software hiccup. Enjoy your new ride!

Helpful
June 15, 2023

Amy does a great job every time that we come in for service. This time was no exception. Appreciate her attitude and customer focus. More

by Kendra Stanfill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy in Service
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Jun 21, 2023 -

Niello Volvo Cars Sacramento responded

It's always great to hear from loyal customers like you! We'll be sure to let Amy know what a great job she's doing and that her hard work is appreciated. Happy driving!

Helpful
June 15, 2023

Great service especially with my advisor Amy Ott. Amy was always in communication with me every steps of the service. More

by leon_truong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Ott
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June 15, 2023

I had made an appt. on line - or at least tried to. When I arrived, they did not have record of my appt, but fit me in and got me service in a very timely manner. More

by NICKCURTIN3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick
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Helpful
June 15, 2023

Excellent help and information given by Amy Ott about what was needed and the cost. Also, she checked to see if the part that was needed was available before I showed up. More

by jrains20.65twq
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Ott
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Helpful
June 15, 2023

Amy is always a great help! She is knowledgeable, kind, attentive and an overall joy to work with!! More

by FGALAVIZ
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Workmanship
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Recommend Dealer
Yes
Employees Worked With
Amy
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June 14, 2023

Matt and the technician were excellent. Great work, great communication. They took great care of my car and it showed! More

by KENNYFREDEEN
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Jeffery, Kenny Fredeen
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June 14, 2023

My service representative, Amy Ott, is always courteous and efficient. She is a pleasure to work with. More

by MARY.ROBERTSONKAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Ott
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Jun 21, 2023 -

Niello Volvo Cars Sacramento responded

Thanks for your kind review. We're so lucky to have Amy on the team and we'll be sure to let her know that she was a pleasure to work with. Happy driving!

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