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Nielsen Dodge Chrysler Jeep Ram

East Hanover, NJ

4.8
1,841 Reviews
Welcome to Nielsen Dodge Chrysler Jeep Ram! Our slogan is, "Save today.. The Nielsen Way". I personally believe that when you experience the whole research, shopping and car buying experience, Nielsen Dodge Chrysler Jeep Ram will provide you the best all-around value. At Nielsen Dodge Chrysler Jeep Ram we have a strong and committed sales staff with many years of experience satisfying customer's needs. We are dedicated to customer satisfaction and our doors are always open to you. If you have any immediate questions or concerns please feel free to drop me a line on my email: BillSnouffer@Gmail.com. We look forward to serving you!
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175 NJ-10

East Hanover, NJ

07936

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Showing 1,841 reviews

May 07, 2015

Easy Peasy Simplest car deal I have ever done! No hassle or pressure like you would find at all other dealerships. I appreciate the quick service from start to f More

by Shinedown1021
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rasheen Cobb
May 13, 2015 -

Nielsen Dodge Chrysler Jeep Ram responded

Welcome to the Nielsen Family, Rasheen is one of our best, and he might be our most laid back sales professionals. Please remember to send all of your friends and family who like a no hassle laid back kind of deal to Rasheen here at Nielsen!

May 06, 2015

car sales without a hasel Chris was comfortable, friendly, made going to a dealership easy. I would go back to Chris & refer him to family and friends.I was in and out in the More

by parrotheadjr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 13, 2015 -

Nielsen Dodge Chrysler Jeep Ram responded

Welcome to the Nielsen Family, We are so glad Chris lived up to your expectations! Remember he is just a text message away for your automotive needs!

May 05, 2015

No car buying nightmares here! As a repeat Jeep buyer I knew exactly what I wanted and through the power of the Internet was able to find it, but only at Nielsen.. Living 2 hours fr More

by JeepLover
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
May 13, 2015 -

Nielsen Dodge Chrysler Jeep Ram responded

There is a reason Chris has been at this location for over 25 years, and that is his dedication to his clients! Remember if you need him just call or email him!

May 04, 2015

Experience Like No Other I had been thinking about purchasing/leasing a new vehicle for a while. I actually leased the current vehicle in my possession from Nielsen. With my r More

by Tahesha
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rasheen Cobb, Dwayne Chiles
May 13, 2015 -

Nielsen Dodge Chrysler Jeep Ram responded

Rasheen and Dwayne are our dynamic duo! Just let them know if you need anything for your 300!

May 03, 2015

Low Pressure Experience This was my first experience buying a new car. We went into the dealership knowing what car we wanted, and Chris took us out for a test drive. He was More

by indieandy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
May 13, 2015 -

Nielsen Dodge Chrysler Jeep Ram responded

Welcome to the Nielsen Family! We are glad you had a good experience with Chris Damon, who is one of our most seasoned professionals! Remember he is here to assist you with your needs!

May 01, 2015

Great car Great Price Easy process to buy a car at Nielsen. Came in and in no tine I was driving out with my car. I wasnn't going to buy if the price was to high but they More

by Hemi Heim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
May 01, 2015 -

Nielsen Dodge Chrysler Jeep Ram responded

We are glad you decided to join the Nielsen Family when buying your Hemi R/T Challenger! Hope you have the pedal to the medal!

May 01, 2015

Chris was an excellent sales rep to work with. I just purchased a 2015 Dodge Durango and Chris Schagelin was an excellent sales professional to work with. He was very attentive to exactly what I wa More

by Mick2435
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 01, 2015 -

Nielsen Dodge Chrysler Jeep Ram responded

Welcome to the Nielsen Family, Chris is one of our best young up and coming salespeople! Just remember he is just a text message away if you have any automotive needs!

May 01, 2015

First Time Car Buyer My visit was well above expectations. My previous car died on me, leaving me with no way to get to work or school. I was able to go in the next day an More

by brokenkokuei
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
May 01, 2015 -

Nielsen Dodge Chrysler Jeep Ram responded

Hopefully we have a member of the Nielsen Family for life now! If you need anything Bill is just a text message away!

April 30, 2015

First Car Purchase I have always wanted a Jeep Wrangler ever since was a kid, and after I finally had the opportunity to get one! After doing tons of research and asking More

by Jsmeets91
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
May 01, 2015 -

Nielsen Dodge Chrysler Jeep Ram responded

We are so glad you were able to get your dream vehicle! The Wrangler is one of Americas Hottest and most sought after SUV, it is the original 4x4! If you need anything, just give Chris a call!

April 30, 2015

Now disappointed My first experience in purchasing my Jeep was good. The sales end is always difficult but I let feeling great as I was impressed by Amanda. A few week More

by Twogirls
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Apr 30, 2015 -

Twogirls responded

I am not sure what more I can say. It truly shouldn't have not taken since December to receive the referral check. There were numerous phone calls from me and emails that went unanswered. It wasn't until I said to Amanda I was going to escalate the matter that she looked into the whereabouts of the referral check and to have the title person at Nielson find out where the title was. I had to be proactive thinking escalate this to a manager. I was first directed to a general manager vm and never received a call back. Then 3 messages to Rick over a week and a message to Bill went unanswered. I truly don't believe the title was was ever sent and skeptical of when I will receive it.

Apr 30, 2015 -

Nielsen Dodge Chrysler Jeep Ram responded

I am very sorry. The experience should have been a lot better and lived up to and exceeded your expectations. Even I should have been better and more attentive for you by returning your calls in a timely fashion and being a little more sympathetic to your situation when you were here. The difference in the check I gave you was an honest mistake and I am still embarrassed for not asking you what was owed prior to cutting the check to you. As for your title, the original was lost in the mail to you and we did request a duplicate which should arrive to us Monday and I will make sure it is sent out FedEx upon its arrival. I appreciate your feedback and will use this to improve my staff, as well as, my own actions. Please feel free to email or call me with any future issues and I will make sure you receive my immediate attention. Regards, Rick Vrablik 973-599-2114 Office rickv@nielsendodge.com

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