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Nielsen Dodge Chrysler Jeep Ram - Service Center

East Hanover, NJ

4.7
284 Reviews

284 Reviews of Nielsen Dodge Chrysler Jeep Ram - Service Center

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November 02, 2023

Roland is the best , he always takes care of my needs and gets my car finished on time More

by Richard Evaniecki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roland Maecha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2023 -

Nielsen Dodge Chrysler Jeep Ram responded

Thank you for the 5-stars!

October 29, 2023

I love driving in and someone greeting you right away and taking the card’s vitals. Everything gets sent to a terminal and makes the check in process easy. More

by lastella89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Jensen
Oct 30, 2023 -

Nielsen Dodge Chrysler Jeep Ram responded

Thank you for the 5-stars and for trusting the team at Nielsen Dodge with your automotive needs!

October 28, 2023

My experience was wonderful the wait was not long customer service was top tier always More

by Thompsonkesha53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roland Maecha
3.0
This rating includes all reviews, with more weight given to recent reviews.
Prue Smith
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2023 -

Nielsen Dodge Chrysler Jeep Ram responded

Thank you for the 4-stars!

October 27, 2023

Nielsen always provides the best service possible. I have a Wrangler and a Grand Cherokee- I keep buying the Jeep brand as I know the vehicles are great and the service at Nielsen is even better! More

by edamd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Grillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2023 -

Nielsen Dodge Chrysler Jeep Ram responded

Thank you for the 5-stars and for highlighting the high level of service your receive from the team at our dealership!

October 27, 2023

Love coming here for service, outstanding employees, great work ethic, would definitely recomend to anyone. More

by LOKILLO2090
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roland Maecha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Prue Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2023 -

Nielsen Dodge Chrysler Jeep Ram responded

Thank you for the kind words and for your loyalty to our dealership! It is greatly appreciated!

October 26, 2023

I had an appointment today for diagnostic testing for my 2013 Jeep grand Cherokee. Joe Janzen was my service advisor. Joe was friendly and knowledgeable in what might be wrong with my car. He explained to m More

by tinam1072
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Janzen
Oct 27, 2023 -

Nielsen Dodge Chrysler Jeep Ram responded

Thank you for the review. We appreciate it!

October 25, 2023

The service department staff were very friendly and professional in assisting me with the service needed for my vehicle. Excellent customer service. More

by wal6879
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roland Maecha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mona Rivera
Oct 27, 2023 -

Nielsen Dodge Chrysler Jeep Ram responded

Thank you for the 5-stars and for trusting the team at Nielsen Dodge with your automotive servicing needs!

October 25, 2023

Would have been a 5 star but I feel the job was half done. Also advisor follow up was vague. More

by Quattro5.7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mona
Oct 27, 2023 -

Nielsen Dodge Chrysler Jeep Ram responded

Thank you for 4-stars.

October 19, 2023

great work love going there so nice there great work and free ride home love this place More

by turbo4758
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roland Maecha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2023 -

Nielsen Dodge Chrysler Jeep Ram responded

Thank you for the 5-stars and for choosing Nielsen Dodge for your automotive needs!

October 19, 2023

Great service. Was able to pick up my car at my convenience even after closing. More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roland Maecha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Prue Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2023 -

Nielsen Dodge Chrysler Jeep Ram responded

Thank you for choosing Nielsen Dodge for your automotive servicing needs!

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