Nissan Of Redlands

My husband and I had a great experience at Metro Nissan in Redlands. We were greeted with great friendly people, and was soon helped by a wonderful salesman, Art Lee. Art helped us through the entire pro in Redlands. We were greeted with great friendly people, and was soon helped by a wonderful salesman, Art Lee. Art helped us through the entire process and made everything happen, what we needed to happen. We now have a bigger family car for a lower price!!! Thank you Art and Metro Nissan. The Spear Family More

Awesome dealer and salespeople. We drove 150 miles to get our Murano. Graham was great to work with over the phone. No nonsense and he took our offer to the Manager. Mike was a dream in person. He made sure our Murano. Graham was great to work with over the phone. No nonsense and he took our offer to the Manager. Mike was a dream in person. He made sure we were comfortable and got us through the purchase process quickly. He explained the car in detail, filled it with gas, and kept checking with us to be sure we were being treated well. Also, a great big thank you to Kay, who made the paperwork quick, easy, and painless. A+++++ for Metro Nissan and their great staff. More

I went in last night to buy a truck, but apparently the finance manager was too busy to talk to me directly.  He kept sending the salesman back to negotiate, but this guy couldn't tell me how they got the finance manager was too busy to talk to me directly.  He kept sending the salesman back to negotiate, but this guy couldn't tell me how they got the figures they were quoting.  When he went to find the finance guy again he was watching TV.  Just wanted to let everyone know that apparently they are more concerned about what happens on DWTS or The Bachelorette to come out and work at deal.  As I was leaving he made some rude comment about me loud enough where other customers could hear.   Totally unprofessional.  More

I'd been researching for another car for months. I came to the conclusion the Altima 3.5, 2-door coupe was the biggest bang for the buck. However, with my budget being what it was, I thought I'd have to s to the conclusion the Altima 3.5, 2-door coupe was the biggest bang for the buck. However, with my budget being what it was, I thought I'd have to settle for a pre-owned Altima only. Then, Art Lee called me and asked if I'd be interested in a NEW Altima Coupe. Art told me he was offering to drop the dealer's asking price from $29,634 down to an internet special cost of $24,562; this lopped $5,000 off the price! Because of my research, I knew this was not too much above the cost of a low mileage, certified pre-owned car. I went to see Art. He was friendly, but business like and straight forward...traits I especially appreciate as I'm not exactly fond of car salesmen. Despite a previous credit problem, Art was able to find me a reasonable simple interest rate to help me reestablish my credit rating. Between my trade-in, my down payment, AND A $1,750 REBATE FROM NISSAN, I'm one very happy camper! Lastly, I was given their 6-year, 100,000 mile mile warranty at their cost. I took delivery of my NEW Altima that very afternoon. I'm looking forward to working with their Service Department to do some aggressive preventative maintenance on my ride. Sincerely, G. Dixon, Loma Linda, California P.S. - If you put your foot down on this bad-boy, you'd better watch your rearview mirror! More

I needed a new family car so I went to Metro Nissan where I met Art Lee he approached me and was very courteous and knowledgeable of his job. He had no problem with my situation and I was driving away in a N I met Art Lee he approached me and was very courteous and knowledgeable of his job. He had no problem with my situation and I was driving away in a New Nissan Altima...I WOULD RECOMMEND ANYONE TO METRO NISSAN...THANK YOU ART! More

Art Lee had a great attitude from the beginning of my visit. He was friendly, prompt and informed. I was fairly adamant about the price I wanted to receive on my trade-in, and Art was open to working wit visit. He was friendly, prompt and informed. I was fairly adamant about the price I wanted to receive on my trade-in, and Art was open to working with me. I had several questions about post-sale modifications and service, and Art was very knowledgeable in the areas about which I was inquiring. Most importantly, Art didn't use high pressure sales tactics - I felt he was working with me to make sure I was satisfied rather than trying desperately to make the sale. More

I was interested in a 2011 altima i needed more car room because i have two kids now so i needed to upgrade. I started calling around to other nissan dealers to see where was the best price. I ended up at M because i have two kids now so i needed to upgrade. I started calling around to other nissan dealers to see where was the best price. I ended up at Metro Nissan of Redlands. Their customer service was excellent and i would definitaly recommened friends and family to go there first! More

I took my car in for a routine service, which was only supposed to take 30 minutes and it took 1 hour. Check out was also taking a really long time. I didn't complain, but I wasn't very happy about the supposed to take 30 minutes and it took 1 hour. Check out was also taking a really long time. I didn't complain, but I wasn't very happy about the whole thing. The manager, who sits in a glass office, gestured for me to come into his office. He asked me if everything was alright, and I shared with him my frustration. He wrapped everything up quickly and not only didn't charge me, but gave me 3 more oil changes at no charge. What impressed me was I didn't have to complain (which I don't usually do) he saw I was unhappy and wanted to know why. This shows a clear dedication to happy customers. I have since had other services done and clearly customer service is their main priority with EVERY member on his staff. I don't know if their prices are high or low because I don't have a reference to go by. But I assume all dealers have to go by some kind of standardized guidelines. I'm tired of being treated like a number and Metro Nissan of Redlands has eliminated that notion altogether. I wouldn't go anywhere else. More

Great smooth and professional transaction. Paper work was very simple and done in a timely manner. I was able to get into a great car for a great and affordable price. Was very well taken care of and would very simple and done in a timely manner. I was able to get into a great car for a great and affordable price. Was very well taken care of and would recommend this dealership to any serious buyer. More

I felt comofortable enough negotiating over the phone, that the first time I ever stepped foor inside the dealership I had my checkbook with me. Against conventional wisdom, I went into the dealership wi that the first time I ever stepped foor inside the dealership I had my checkbook with me. Against conventional wisdom, I went into the dealership with the intention of no haggling, simple and clear negotiations of the financing. That, thankfully is exactly what I got. I purchased a 2011 Juke, having my tire censors checked and fixed (hopefully soon), and hope to be out of here soon. My reviews are based on the buying experience, we'll see about the "timely" service! More