149 Reviews of Nissan of Cool Springs - Service Center
This dealership is so awesome 👍. The salesman there really try hard to assure customer satisfaction. In other words, they care. I truly LOVE 💗 them. Keep up the great work that you The salesman there really try hard to assure customer satisfaction. In other words, they care. I truly LOVE 💗 them. Keep up the great work that you do.. Dexter Jackson More
The most amazing service staff anywhere. Love it here! Thank you all very, very much! Love it here! Thank you all very, very much! More
I recommend Nissan cool springs for service; The service department is outstanding! very professional and friendly Thank you! department is outstanding! very professional and friendly Thank you! More
I just moved here to Franklin from Huntsville, AL and set up an appointment with Nissan of Cool Springs. I ended up having a great experience because Michael Harshberge took great care of me. He recommended up an appointment with Nissan of Cool Springs. I ended up having a great experience because Michael Harshberge took great care of me. He recommended some items that needed to be taken care of along with my oil change and tire rotation. I plan on using Nissan of Cool Springs for all my vehicle maintenance going forward. More
I have had two terrible experiences at the service department there, after buying my Rouge there in 2020. A 2 star review on Yelp seems surprisingly high! As far as I can tell the service department i department there, after buying my Rouge there in 2020. A 2 star review on Yelp seems surprisingly high! As far as I can tell the service department is staffed with inept individuals who are also arragont and offensive. If you need your Nissan serviced for any reason... I would find another dealership. It seems amazing that Nissan Headquarters (which this dealership is in the shadow of) would allow the closest dealership to them to continually sustain a 2 star rating on the ONLY uncompromised rating system there is (Yelp) I am leaving a 1 star review, as there is nothing lower... Clearly the other review platforms can be manipulated to reflect higher ratings... More
I have had two terrible experiences at the service department there, after buying my Rouge there in 2020. A 2 star review on Yelp seems surprisingly high! As far as I can tell the service department i department there, after buying my Rouge there in 2020. A 2 star review on Yelp seems surprisingly high! As far as I can tell the service department is staffed with inept individuals who are also arragont and offensive. If you need your Nissan serviced for any reason... I would find another dealership. It seems amazing that Nissan Headquarters (which this dealership is in the shadow of) would allow the closest dealership to them to continually sustain a 2 star rating on the ONLY uncompromised rating system there is.(Yelp) I am leaving a 1 star review, as there is nothing lower... More
Worst service center ever, I’ll never take my car there again!!! I’ll never buy another Nissan product again either. It doesn’t matter how good a car is if the dealer is no count!! again!!! I’ll never buy another Nissan product again either. It doesn’t matter how good a car is if the dealer is no count!! More
Transmission went out on my Mazda 3 on October 30th, 2021. Took it to a reputable transmission repair shop and they determined that the flexplate was installed backwards. Nissan of Cool Springs instal 2021. Took it to a reputable transmission repair shop and they determined that the flexplate was installed backwards. Nissan of Cool Springs installed the motor back in 2019 after they put in the wrong oil filter for a simple oil change. Oil leaks out and motor blows. Nissan installed a used motor and the flexplate was installed backwards as I said earlier. Contact Nissan of Cool Springs and they said they would not pay for the transmission and pay for car rental while being repaired. More