
Nissan of Cumming
Cumming, GA
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366 Reviews of Nissan of Cumming
I called and scheduled an transmission fluid flush and they gave me a price of $240.00. When I arrive they told me that it would be $299.00. After going back and forth with the service rep. he finally g they gave me a price of $240.00. When I arrive they told me that it would be $299.00. After going back and forth with the service rep. he finally got me down to the price that I was originally quoted. It was an inconvience experience because I came from across town to have that experience. However, it didn't take long so that was good. More
The visit was not as good as how it used to be. The service agent used to explain the points check report in the previous visits. The wi fi connection did not work. The service agent used to explain the points check report in the previous visits. The wi fi connection did not work. More
0/10 recommend this dealership! I’ve now had several bad experiences there. The biggest thing is this place is scamming and shady. I came into the dealership to purchase my lease. M I’ve now had several bad experiences there. The biggest thing is this place is scamming and shady. I came into the dealership to purchase my lease. My payoff quote from Nissan Financial was the same as my contractual payoff when I first signed for the lease. They had the same payoff amount listed on my paperwork. I get a call several days later saying my payoff was $824 more than what was in my paperwork and that I needed to come in and pay the difference. I said I wasn’t going to pay that because I already signed a contract, my original contract said my payoff was the same as my payoff quote and what the dealership told me. He said I know I’ve never seen this before but you have to come in and pay it. I again said no I will not and he said that my contract would be terminated if I didn’t. I told him to send me the paperwork to review and he said I had to come in, which I would not come in. Then I told him to send it to me and I would have my lawyer review it. Haven’t heard from them since. I called Nissan Financial directly a few hours after and they told me that my payoff quote would have been the same number as I the one I signed for and that they would have no idea where the extra $824 came from! I’ve also had where the sales person was basically calling me an idiot. When I went to purchase my lease, they said the purchase fee was $500 and told me I was wrong when I said it was $300. I had to show them in writing it was $300 for them to change it. And they acted like they had no idea how it was $500 and not $300. And lastly, their doc fee is $300 more than most dealerships in the area. More
Chris is the best car salesman I have ever dealt with in my time of being an car buying adult. Hope to continue doing business in the future. my time of being an car buying adult. Hope to continue doing business in the future. More
I have always been impressed with Nissan of Cumming. I have an all electric Leaf. I know service shops don't make much off this car. Some dealerships try hard to sell me unnecessary work. This deale I have an all electric Leaf. I know service shops don't make much off this car. Some dealerships try hard to sell me unnecessary work. This dealership never does, they do the work I ask and get me out of there quickly. More
Raja was great! He knew exactly what we wanted after discussing our needs. After deciding which vehicle we wanted, we sat and waited and waited and by the time we we He knew exactly what we wanted after discussing our needs. After deciding which vehicle we wanted, we sat and waited and waited and by the time we were done with finance there wasn’t much more time or patience to go over car features. Also they ran out of snacks completely and we had to ask for refill. We greatly appreciated the bottled water offered. More