Nissan of Elk Grove

I enjoy the service I receive every time I come in, the people friendly they go over the service that need for this period.I put very little milage on my car and they recommended service every six mounths. people friendly they go over the service that need for this period.I put very little milage on my car and they recommended service every six mounths. This has work out just find, I have also told my friends. More

I have been in the Nissan family since 1989. I have purchased (8) Nissans and have referred family and friends to a Nissan dealership as well. I was first introduced to the Nissan via the Datson Honey purchased (8) Nissans and have referred family and friends to a Nissan dealership as well. I was first introduced to the Nissan via the Datson Honeybee. I have found the Nissan cars to be quite durible as well as dependable. My Sales Consultants have been extremely helpful, as well as patient and understanding and most of all honest! I have also appreciated my Sales Consultant's friendly demeanor and giving me and all referrals his undivided attention and not pushing me to the curb when another customer arrived or showed up. I plan on staying in the Nissan family and bringing on board as many new and returning patrons as possible. More

I've been dealing with John for five years. I have always received great and fair service from him. I have the repairs done at the dealer because I feel like I am treated fairly and I have confidence that th received great and fair service from him. I have the repairs done at the dealer because I feel like I am treated fairly and I have confidence that the work will be done right and if it isn't I know I have Nissan behind me. I will most likely buy another Maxima, and I would only look at another dealer to compare prices. If EGN wasn't competitive, I would buy elsewhere, but I would bring it to John for service for sure. I do talk to people about my great service and recommend EGN if someone is looking for a Nissan. More

As long as Nissan sends out great %-off coupons to their customers, I'll continue to bring my Versa in for services!!! Love the great attitude of the folks @ Elk Grove Nissan and look forward to doing many customers, I'll continue to bring my Versa in for services!!! Love the great attitude of the folks @ Elk Grove Nissan and look forward to doing many years of business with them, thanks and thanks again! More

I arrived at approximately 7:20 a.m. and I had paid and was back in my vehicle by 7:50 a.m. I was expecting to leave and return later while my truck was being serviced. Service was so quick that I decide was back in my vehicle by 7:50 a.m. I was expecting to leave and return later while my truck was being serviced. Service was so quick that I decided to just wait there while the work was performed. More

Nissan of Elk Grove was the best experience I have had at a dealership. The customer service is outstanding and it's very clear that the team wants the best for you. A.J Went was an employee at Nissan of E a dealership. The customer service is outstanding and it's very clear that the team wants the best for you. A.J Went was an employee at Nissan of Elk Grove that took the time with us and really made sure we were happy with our vehicle. More

The dealership overall does a good job with servicing my vehicle. Sometimes I think it can take longer than it should for a simple oil change. I waiting for an hour on this most recent visit with only two vehicle. Sometimes I think it can take longer than it should for a simple oil change. I waiting for an hour on this most recent visit with only two people ahead of me. I think the carwash needs to be worked on as well. The water has a terrible smell that will linger in your car for several hours after a visit. More

I took my car in for an oil change at the quick lube. I was greeted immediately and the car was taken in for service. The staff behind the counter in the waiting room was very friendly and ensured I was co was greeted immediately and the car was taken in for service. The staff behind the counter in the waiting room was very friendly and ensured I was comfortable while I waited. The service was performed quickly and my car was run through the car wash before it was returned. I was very pleased with the friendliness, quickness and efficiency of the staff. More

I have been going to John Brooks for approximately 5 years now after a bad experience at the Stockton Nissan Dealer. In my book John is the number one for customer service. I have recommended several o years now after a bad experience at the Stockton Nissan Dealer. In my book John is the number one for customer service. I have recommended several of my friends to John and everyone has told me how happy they were to have gone to John and how they will continue to go to him only because of the quality of customer service he provides. John is an AWESOME person and provides the BEST customer service. More

Charged high labor cost for a $15.00 exhust bracket.I would had like to have been given more detail, to determine if we could had replaced it ourselves. Mtc.on battery that was not authorized,was miscomm would had like to have been given more detail, to determine if we could had replaced it ourselves. Mtc.on battery that was not authorized,was miscommuication on both our parts.Labor cost to high!! More