Nissan of Fort Myers - Service Center

Carlos did a great job of getting me in and out. On schedule when I arrived and very professional. On schedule when I arrived and very professional. More

Very professional, excellent customer service and enjoyable to do business with. Thank you for your help and professionalism. enjoyable to do business with. Thank you for your help and professionalism. More

I have purchased three vehicles from Nissan and recommend it and three other family members. I have purchased on my recommendation. The only reason I didn’t give 5 stars to dealership is that they are in rem it and three other family members. I have purchased on my recommendation. The only reason I didn’t give 5 stars to dealership is that they are in remodeling process. More

Good check in, waited at the dealership okay wait and nice check out Fair service nice check out Fair service More

Nissan is a great place to take your car. They’re very helpful, knowledgeable and friendly to their customers. They’re very helpful, knowledgeable and friendly to their customers. More

Arriving at the dealership, I was greeted promptly, by an advisor. Not sure who mine was since I selected any (this was my first time there). Landon quickly approached and was very friendly. I explained as b advisor. Not sure who mine was since I selected any (this was my first time there). Landon quickly approached and was very friendly. I explained as best I could the dilemma. He listened, took notes, and then I waited for the shuttle. There was some confusion with the shuttle and my distance, but once they realized gps was giving them the wrong city things went a lot better. After receiving the work up, I had a ton of questions as I wasn’t sure if they were hearing the right noises and if the diagnosis matched up. Landon offered for me to ride with a shop foreman to ensure they were hearing and feeling what I was. I’m so glad I took the time to take them up on this! I rode with Chuck and it was honestly my deciding factor. He wasn’t assigned to my car, so he reviewed the notes when I was on my way there. Once he felt and heard it he explained the two things it could be. He gave me all the things he would expect if it was A or B. I needed to understand these things and their decision making process for me to feel comfortable. He didn’t talk down to me, he didn’t treat me like I was dumb when I asked questions, and he worked through the scenarios with me to the extent I wanted. The perfect amount of details for me! I appreciated that time so much and felt wayyyyy more comfortable paying these costs after that ride. He did several different things while driving my car with me to ensure he was right on his thoughts which made me feel even more confident in this dealership. Before I picked up my car, I requested a drive along with my service advisor Landon and he quickly said sure, that’s no problem. All around, I’d take my car back to them! Thank you guys!! More

Amazing service! Went above and beyond to get me in a vehicle when I was in a tough situation! Could not have asked for a better experience!! Went above and beyond to get me in a vehicle when I was in a tough situation! Could not have asked for a better experience!! More

The dealership is always clean and the employees are very polite . They try to get my vehicle serviced very promptly while saving me money. polite . They try to get my vehicle serviced very promptly while saving me money. More

The waiting areas and restroom are clean. The service writers / service advisors are professional and polite; however, I had a 4 wheel alignment check done and I had to come back to request a The service writers / service advisors are professional and polite; however, I had a 4 wheel alignment check done and I had to come back to request a copy of the alignment printout. The service advisor told me that they don't give those to the customers, nonetheless, He made a copy of it for me, thank you Marcus. I really believe that they need to change this policy. More

Had a great experience with the staff at Sutherlin Nissan, customer service courteous and fast. Nissan, customer service courteous and fast. More