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Nissan of McKinney

McKinney, TX

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Reviews
Vehicles
4.1
993 Reviews
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3800 S Central Expy

McKinney, TX

75069

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Showing 993 reviews

November 18, 2025

This dealer was very dishonest in trying to sell us a truck, The advertised price online is pure lies, when we arrived to buy the truck $1000's of dollars in xx dealer add ons were added to the price, T More

by David
Purchase Time
Recommend Dealer
No
Employees Worked With
Jorge
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November 16, 2025

The staff is great and everyone is welcoming and seems to enjoy their work. Thank you More

by Judy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Garcia
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November 15, 2025

The dealership is very clean. Everyone who works there is very professional and polite. Great experience. More

by lkchildress
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
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November 14, 2025

All employees and personnel either at the dealership or at the Service Center are polite, respectful, and friendly. For sure the best customer service in all the DFW “Truly Exceptional Customer Service “. More

by LTovar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Riffe and many others
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Nov 14, 2025 -

LTovar responded

Truly Exceptional customer service.

October 29, 2025

Noah in Service department was easy to work with, attentive and kept me in the loop on the progress of the work being done on my Rogue. I will use Nissan of McKinney again. Thanks! More

by Treebeard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah
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Oct 30, 2025 -

Nissan of McKinney responded

Thank you for sharing your positive experience with our service team. We're delighted to hear that you found our service department staff easy to work with and attentive throughout the process. Keeping customers informed about their vehicle's progress is something we take seriously, and it's wonderful to know this made a difference during your Rogue's service. We truly appreciate your trust and look forward to serving you again in the future.

October 27, 2025

Good experience 5k service, fast and easy. Same day appointment, convienant scheduling, during lunch time appointment. More

by strikersskills
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah and George
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Oct 29, 2025 -

Nissan of McKinney responded

Your positive experience with your 5k service means so much to us at Nissan of McKinney. We are thrilled that you found the process quick and straightforward, and that we could accommodate your same-day appointment request. Making scheduling work around your busy day, including lunch time slots, is something we prioritize for our customers. We truly appreciate you taking the time to share your feedback about the convenient and efficient service you received.

September 25, 2025

I am only giving three stars because of the service I received in the past. Obviously something has drastically changed there. There is a huge breakdown in communication. That is when you can reach them More

by carolbounds
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
several
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Sep 26, 2025 -

Nissan of McKinney responded

We take all feedback seriously and understand your frustration. We recognize that reliable phone contact and clear communication are essential for providing the quality service you deserve. Your past positive experiences matter to us, and we want to ensure we can restore that level of service. We would appreciate the opportunity to discuss your concerns directly and work toward improving your experience. Please contact our General Manager, David Kelley at (469) 634-4865 so we can address these communication issues and better assist you moving forward.

September 22, 2025

The employee work here are really good and they help me to fixed my car,you guys have excellent service,especially Josh thank u very much. More

by Aurea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
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Sep 23, 2025 -

Nissan of McKinney responded

We are pleased to hear about your wonderful experience with our team. Your kind words about our employees and their dedication to helping you with your car repair mean so much to us. We take great pride in providing excellent service to every customer who walks through our doors. It's wonderful to know that our staff was able to take such good care of you and get your vehicle back to running smoothly. Thank you for recognizing the hard work and commitment of our team.

September 12, 2025

Great service, clean waiting room, everything was explained to me, easy process would recommend to others More

by Sam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph
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September 09, 2025

Nissan McKinney is great. Service Dept. the best, service advisor, Michael Riffe always helpful. Always a pleasure to go there. More

by maxbryan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Riffe
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Sep 30, 2025 -

Nissan of McKinney responded

We are thrilled to hear about your positive experience with our service department! We're committed to maintaining the high standards that make every visit enjoyable, and we look forward to continuing to serve you with the same level of care and professionalism in the future.

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