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Nissan of Old Saybrook

Old Saybrook, CT

Overview
Reviews
Vehicles
4.8
52 Reviews
To help simplify the process, we accept payment with all different types of budgets and credit. Our finance department is top-of-the-line, and nobody leaves our office without anything less than a smile and an affordable monthly lease payment. Drivers can even click to explore our new Nissan inventory and used car inventory online and begin searching for your next vehicle from the comfort of your home.
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295 Middlesex Turnpike

Old Saybrook, CT

06475

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Showing 52 reviews

June 03, 2026

I thought the people at the desk checking you in were professional and very pleasant More

by revlindafb
Recommend Dealer
Yes
Employees Worked With
Service dept
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Jun 03, 2026 -

Nissan of Old Saybrook responded

Thank you for sharing that our front desk team made your Nissan Rogue service check-in professional and pleasant. We appreciate your comments and look forward to assisting you again.

June 03, 2026

They were quick and efficient. I was a walk-in customer, and they took care of me right away. Friendly staff, great service, and a smooth experience from start to finish. Highly re More

by ANGEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mariah and Evan
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Jun 03, 2026 -

Nissan of Old Saybrook responded

It’s great to hear our team accommodated your Honda Civic service as a walk-in so quickly and efficiently. We’re happy the friendly staff made the process smooth from start to finish. Thanks for recommending us, and we look forward to assisting you again.

June 03, 2026

Kind knowledgeable helpful reliable professional customer focused efficient welcoming. Dependable trustworthy trustworthy hassel free honest More

by FITZSIMMONSL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mariah
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Jun 03, 2026 -

Nissan of Old Saybrook responded

Thank you for highlighting our team’s helpful, reliable, and honest service on your Nissan Versa. We’re glad you felt welcomed and experienced an efficient, hassle-free visit. Please reach out if there’s anything else we can assist you with.

June 02, 2026

Service advisor was friendly, got me right in, explained everything in detail including possible up coming service. Very knowledgeable . I was happy More

by ANNSUNDERLAND1
Recommend Dealer
Yes
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Jun 03, 2026 -

Nissan of Old Saybrook responded

It’s great to hear our service team made the process smooth and provided clear details about upcoming maintenance for your Nissan. We appreciate you trusting us with your vehicle. We look forward to assisting you again.

June 02, 2026

They diagnosed my issue and I came back the next day is it was fixed. And it was less than they estimated More

by BRENKALE
Recommend Dealer
Yes
Employees Worked With
Don't really remember her name
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Jun 02, 2026 -

Nissan of Old Saybrook responded

We’re pleased our team diagnosed the issue with your Nissan Altima and completed the repair the next day. It’s great the final cost came in under the estimate. Thank you for sharing your feedback.

June 02, 2026

Prompt , courteous, explained everything Made appointment in person on a Monday, did work on Wednesday, no issues More

by BRENKALE
Recommend Dealer
Yes
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Jun 02, 2026 -

Nissan of Old Saybrook responded

It’s great to know our team provided prompt, courteous service and clear explanations for your Rogue. We’re glad we could accommodate your appointment quickly and complete the work without any issues. Thank you for choosing us for your Rogue service.

June 02, 2026

My experience there was really good. The team helped me and my husband find a car that we loved. More

by nhilariguez
Recommend Dealer
Yes
Employees Worked With
Aiden
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Jun 02, 2026 -

Nissan of Old Saybrook responded

We appreciate you sharing your feedback. It’s wonderful that our team helped you and your husband find a Nissan Kicks you love. Enjoy every mile in your new vehicle.

May 30, 2026

Went in for a scheduled oil change and a new headlight bulb. It is very disappointing that this literally took 3 hours and I lost a half days pay. What I assumed could not have taken more than an hour cos More

by Pjsmith38
Recommend Dealer
No
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Jun 03, 2026 -

Nissan of Old Saybrook responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't live up to expectations. Thank you for bringing it to our attention. We would love the opportunity to touch base with you and address your concerns. Please reach out to us at your convenience. Thank you.

May 30, 2026

Great staff! Excellent techs! Friendly, Professional and Knowledgable! Highly Recommended! Sorry, I am really not that articulate. Just a Great Team at Old Saybro More

by DAVID.ROBERTS31
Recommend Dealer
Yes
Employees Worked With
Mariah was Awesome! ??
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May 30, 2026 -

Nissan of Old Saybrook responded

It’s wonderful to hear that our staff and technicians provided professional, knowledgeable service for your Nissan Rogue. We appreciate your recommendation. Thank you for sharing your positive experience with us.

May 30, 2026

Misleading mail stating minimum trade value for my 2022 Nissan Rogue with purchase of another vehicle. After spending nearly 2 hours at the dealership and deciding on a newer Nissan Rogue my trade in value More

by BHAAB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sara
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