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Nissan of Queens
Ozone Park, NY
791 Reviews
Nissan builds innovative, high-quality vehicles engineered to deliver a passionate and rewarding driving experience. The treatment you receive is just as important as the vehicle you own. All of us at Nissan of Queens promise to work tirelessly to exceed your expectations.
The Nissan of Queens Customer Promise
We Promise To:
- Respect your time.
- Market our products and services honestly.
- Employ a professional, well trained and knowledgeable staff.
- Maintain a clean, comfortable, modern facility.
- Offer only products and service that meet your needs.
- Provide clear explanations of all pricing and paperwork.
- Deliver your vehicle to you clean with a full explanation of features.
- Treat you as a guest in our home.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 10:00 AM - 6:00 PM
Tuesday 10:00 AM - 6:00 PM
Wednesday 10:00 AM - 6:00 PM
Thursday 10:00 AM - 6:00 PM
Friday 10:00 AM - 6:00 PM
Saturday 10:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 791 reviews
October 18, 2025
Subject: Complaint Regarding Damaged Car and Unresolved Issues Good day, I hope this message finds you well. I am writing to express my concerns regarding the service I received at Nissan of Queens. On Issues Good day, I hope this message finds you well. I am writing to express my concerns regarding the service I received at Nissan of Queens. On Wednesday, October 1st, 2025, I brought my car in for an engine check and inspection. I was informed that the car needed to stay overnight, and that repairs and the inspection would be completed by Thursday, October 2nd, 2025. I returned to pick up my car on Friday, October 3rd, 2025. However, upon receiving my car, I noticed several issues: the LED lights that had been installed were now damaged, and the door handle was improperly reattached half in and half out. On Saturday, October 4th, 2025, I contacted Nissan of Queens to file a complaint about the condition of my car after the repairs. I spoke with the customer service department, and they scheduled an appointment for me on Sunday, October 6th, 2025, at 9:40 AM. At the appointment, I spoke to Mr. Thomas Cholander about the issues. Unfortunately, he refused to fix the damage to my car and instead demanded $280 to repair the LED lights, claiming that I would need to pay to fix what was broken during the service. I am extremely disappointed with this outcome. Nissan of Queens damaged my car during the service and is now asking me to pay for repairs that should have been completed properly in the first place. I would appreciate your assistance in resolving this issue promptly. Thank you for your time and attention to this matter. Sincerely, Darline More
by Darline
October 17, 2025
Just was great. Got us out of a finance and into a lease as promised in less than 2 years! Got us out of a finance and into a lease as promised in less than 2 years! More
by Figueroajovani2626
October 16, 2025
Excelente servicio con esta agencia magnífica su atención de acuerdo a mi historia recomiendo al manage Lawrence Brewer y a el señor Michael pensantes, ya que visite la agencia de la honda new jersey, la Nis de acuerdo a mi historia recomiendo al manage Lawrence Brewer y a el señor Michael pensantes, ya que visite la agencia de la honda new jersey, la Nissan de Brooklyn, otra Nissan de Newark siempre me desmotivaban con mi punto crediticio que no calificaba que era muy bajo, luego me fui a la aplicación de Carvana después de asegurar el vehículo para adquirirlo y por no tener mi número telefónico a mi nombre no califique imaginase mi fustraccion y desmotivacion, luego recibí llamada de representa de esta agencia de carro hablé con mi esposa buenos vamos a ir a esta agencia con poca esperanza porque ya me imaginaba la respuesta y que sorpresa que está personas antes mencionadas hicieron lo mejor de su trabajo entregándome un vehículo Nissan rogue 2026, con un léase los recomiendo muy profesional y te solucionan excelente servicio gracias lo que no pudieron hacer tanta agencia que visite y lo que hicieron fue bajar mi crédito. More
by Rafaelbront71
October 12, 2025
Everybody is very helpful & so welcoming. That's why I came all the way from NJ to purchase another car That's why I came all the way from NJ to purchase another car More
by trenaud1118
October 11, 2025
My Altima got totaled last year and was able to get into a brand new Kicks with the help of VJ!! Great person work with and I recommend asking for him if you come here. Can’t thank him enough! a brand new Kicks with the help of VJ!! Great person work with and I recommend asking for him if you come here. Can’t thank him enough! More
by zias.nadine
October 11, 2025
Traded in my old rogue and got a brand new kicks with my cousin!! I got to work with VJ and he was the best! Very attentive and got me into an awesome car. I recommend working with him cousin!! I got to work with VJ and he was the best! Very attentive and got me into an awesome car. I recommend working with him More
by Occelin.emmanuella
October 05, 2025
Justin was very helpful, made sure I left with my dream car. He was very friendly and determine I get what I wanted. car. He was very friendly and determine I get what I wanted. More
by Keene
Employees Worked With
