Nissan of Queens

Reason for Visit: Sales (New)

I recommend this dealer: Yes

My Review of Nissan of Queens:
great dealer with very nice staff. im very happy with my new altima. i never knew buying a new car could be such a great experience. i would highly recommend Nissan of Queens to all of my family members and friends. Great Car, great price and great people.

thank you

Jackie Romano

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Reason for Visit: Sales (New)

I recommend this dealer: No

My Review of Nissan of Queens:
This dealership is by far the most uprofessional and unethical dealership that i have ever come across to date. We walked in with lease numbers we had been assured on the phone were correct. We were also told that the vehicle we wanted to lease would be there in about 10 minutes. We wound up waiting about an hour which at the time was not an issue as they seeemed to be friendly and we engaged in friendly conversations which made the time go by. They also started the preliminary paperwork, and qualifying was not an issue since i have a credit rating of 760+. Finally the car got there and we went for a test drive. We came back and sat down for the final paperwork at which time they presented us with a lease payment which was $130 dollars more a month than we had agreed on the phone. So we started walking out and Thomas asked to please wait and he would talk with Marissa. They both came over and i quote 'You have to understand these are the realistic numbers'. I have never had my intelligence insulted in such a way. To make a long story short the numbers they gave me on the phone were bogus, so we walked out. These dealeships need to understand that once in a while someone will walk thru their doors with an IQ higher than room temperature. This was just a ploy to get us thru the doors, even after we had just told them that we walked out of another dealership because they did not have the car they promised us on their premises. Total Scam. Do not deal with these people. I only live a few miles from them but would not even dream of having my vehicles serviced there.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

My Review of Nissan of Queens:
Was friendly, but was ran my credit profile through every available bank in NY I believe, without my consent. I walked out with 20-25 new inquiries on my credit profile, which lowered my already low credit score and those inquiries are going to last on my credit profile for 2 years. Horrible service!!!!!

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Reason for Visit: Sales

I recommend this dealer: No

My Review of Nissan of Queens:
I was referred here b/c of it was supposedly a place where i wouldn't have to deal with the usual BS. It seemed like i was getting a great price and everyone was really nice. I ended up leaving a down payment on the car and when i went to pick it up 2 days later, the manager would not "sell me the car, unless i gave them $2000 more." They had apparently misquoted the price of the car to me and had charged me less for it than they had wanted to even though the contract had the quoted price on it. No one wanted to accept responsiblity for this, the sales person tried to blame the manager, the manager tried to blame the sales person. Needless to say, they did not think it was important to call me and let me know about this discrepancy until i walked in, which was their attempt to try and get me in the door so they could get more money out of me.

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