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Nissan of Silsbee

Silsbee, TX

Overview
Reviews
4.6
417 Reviews
Call Dealership (409) 299-3221

3480 Hwy 96 Bypass

Silsbee, TX

77656

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Showing 271 service reviews

September 19, 2024

My Service Advisor greeted me promptly on the drive. Did a full walk around inspection with me and listened well to understand exactly why I was there. She epitomized the well-trained Service Advisor wi More

by rick_hanzelka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dale Standley
Report | Print
Sep 21, 2024 -

Nissan of Silsbee responded

Hi Rick_hanzelka, thank you for taking the time to leave a review for us at Nissan Of Silsbee. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

September 15, 2024

excellent staff, wait time was a little more than expected, overall great experience. Looking forward to the next visit. Car wash and cleaning was a perk. More

by LH1310
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
She was new, did not get her name, Dale Standley
Report | Print
Sep 21, 2024 -

Nissan of Silsbee responded

Lh1310, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 05, 2024

They are all great and do exceptional work in a very timely manner and always make sure I understand everything that was done to my vehicle.. They also always treat me like I'm family ... More

by Anesha13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drel, Bre, Quinten, Elizabeth , Dale Standley
Report | Print
Sep 08, 2024 -

Nissan of Silsbee responded

Hi Anesha13, thank you for taking the time to leave a review for us at Nissan Of Silsbee. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

August 29, 2024

Well organized. Everyone was very pleasant. Comfortable waiting area. I was very thankful for the car wash and cleaning. I’ve NEVER had my car cleaned for me follow More

by melbaodom15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dale Standley
Report | Print
Aug 31, 2024 -

Nissan of Silsbee responded

Melbaodom15, we're so glad that we were able to go above and beyond your expectations! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Nissan Of Silsbee!

August 24, 2024

The Best In SETX Thank You All Very Much And Yes I Wil Buy Again More

by rheubertasmith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dale Standley
Report | Print
Aug 31, 2024 -

Nissan of Silsbee responded

Hello Rheubertasmith, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

August 23, 2024

Excellent service representative, went above and beyond to make sure that all my service requirements were meet. More

by lrw406
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
D Johnson
Report | Print
Aug 31, 2024 -

Nissan of Silsbee responded

Hi Lrw406, thank you for taking the time to leave a review for us at Nissan Of Silsbee. We're happy we could meet your expectations! Thank you again for the great review!

August 21, 2024

Horrible experience manager was rude and have costantly had problems with the vehicle I was sold More

by JOSLYNN.SAMUEL767
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dennis Bernal, Dale Standley
Report | Print
Aug 24, 2024 -

Nissan of Silsbee responded

Joslynn.samuel767, thank you for bringing this matter to our attention. We regret that you had a negative experience, and will use this as an opportunity to improve. It is discouraging to learn of your experience with us. Your feedback helps us improve and we would like to learn more about how we can make this better.

August 13, 2024

Everyone was kind, the service was quick and nd everyone went out of their way to be helpful. All in all it was an extremely pleasant experience. More

by CURTISWHITLEY2020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dale Standley
Report | Print
Aug 16, 2024 -

Nissan of Silsbee responded

Curtiswhitley2020, we're so glad that we were able to go above and beyond your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

August 13, 2024

Del was my service advisor and she was great. Kept me informed of what stage the cars was at throughout the visit. More

by MRALSAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Del
Report | Print
Aug 16, 2024 -

Nissan of Silsbee responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

August 11, 2024

Prompt and accurate service for routine maintenance issues. Every time on time and friendly folks More

by EDWARDO113
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dale Standley
Report | Print
Aug 16, 2024 -

Nissan of Silsbee responded

Hi Edwardo113, thank you for taking the time to leave a review for us at Nissan Of Silsbee. We're happy we could meet your expectations! Thank you, and have a fantastic day!

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