Nissan of Staten Island - Service Center

Luis was absolutely great! !! Understanding,funny and sweet. Made me feel like everything was going well and that he even took the time to explain everything!!! He knows how to !! Understanding,funny and sweet. Made me feel like everything was going well and that he even took the time to explain everything!!! He knows how to break the ice. More

Was my first time at this dealer had a great experience Somiah was very helpful had me in out right away. Somiah was very helpful had me in out right away. More

Had a great experience with this dealership. Andy was attentive and knowledgeable. Amazing customer service all around. They also have a nice selection of vehicles. Andy was attentive and knowledgeable. Amazing customer service all around. They also have a nice selection of vehicles. More

Andy has been very helpful in getting things resolved for my Nissan Altima, has to be one of the most honest and genuine people in the car industry I’ve ever met. Everytime I stop by with my car for service my Nissan Altima, has to be one of the most honest and genuine people in the car industry I’ve ever met. Everytime I stop by with my car for service I have to come in and say hello to Andy, which speaks for his friendliness and demeanor. More

Just want to give a big thank you to Andy for helping me out with my car. Previously took car to another dealership to get some work done and they didn’t do right by me. I had to find another shop. heard a out with my car. Previously took car to another dealership to get some work done and they didn’t do right by me. I had to find another shop. heard a few things about Nissan of Staten Island service but I decided to give the local place a shot again and i was wowed seriously. Not only did my service advisor Andy beat the other shop by price but by turnaround time also he was very helpful and knowledgeable and passed some good information to me. Will say i will most definitely be coming back in to get my car worked out. Just wanna say i appreciate the crew over at the shop too. Miguel was very helpful too and precise and patient with me as i am an older gentleman and Thank you to Jasmine for making the appointment and accommodating to my schedule👍 More

I had a quick and easy trip thanks to Andy. He was very friendly and addressed all of my questions and concerns He was very friendly and addressed all of my questions and concerns More

Andy helped me out with my 2020 titan. He was super helpful, extremely thorough and went above and beyond help me. Id recommend him to anyone. He was super helpful, extremely thorough and went above and beyond help me. Id recommend him to anyone. More

Very disappointed at my last visit to Nissan of SI. It was only my second time at this dealership after traveling to NJ for years to have my vehicle serviced there. I had a 10am appointment for an oil It was only my second time at this dealership after traveling to NJ for years to have my vehicle serviced there. I had a 10am appointment for an oil change and was checked in at 9:40. I added a tire rotation in addition to the oil change and was told there were 5 vehicles ahead of me and expect to wait 1.5-2 hours. After voicing my displeasure the woman stated she will try and have me done within 1.5 hours. At 11:30, one hour and fifty minutes later I asked for a status of my vehicle. The woman went out to the service area and she came back and I was told my car was next to go on the lift after that car is done and pointed to a car that was still being worked on. At that time I requested my keys and left the location without any service to my vehicle. The waiting area is small, cramped, and with uncomfortable chairs. What is the point to making an appointment and not honoring the appointment time? Now I know why I go to Nissan in NJ for service. I sit in a large waiting area with big leather couches, refreshments are available, charging ports and am out in a very reasonable amount of time. Nissan of SI,…you need to get your act together!! I will not be back. More

Nissan of Staten Island is the best dealership I have been to and this is my 6th Nissan Altima so I know! Igor Fleyshman was wonderful. He made sure I got the exact car I wanted. The Service Departmen been to and this is my 6th Nissan Altima so I know! Igor Fleyshman was wonderful. He made sure I got the exact car I wanted. The Service Department was absolutely exceptional! Miah Awad in the Service Department made sure my car was fixed perfectly so I could drive to Florida worry free! As others have said, they treated me like family from the Sales Department to the Service Department. I highly recommend Nissan of Staten Island to everyone and I came from NYC. More

They changed my transmission and I had them do other work that was needed then I picked the rogue 2012 sl and it has a ticking sound when Im going 15-20 mph, but before they did all the work that was done th that was needed then I picked the rogue 2012 sl and it has a ticking sound when Im going 15-20 mph, but before they did all the work that was done this ticking /clicking sound was not there so I take it back they tell me its the rite rear wheel hub bearing I have them do it get the truck back it still has the sound than they tell me its the rear differential it's done I pick it up sounds still there Im asking myself are they, legit mechanics do they know what they are doing Im highly upset and frustrated I would not recommend anyone to this service dept I spend $6500.00 and they don't have an answer for me More