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Nissan of Thousand Oaks - Service Center

Thousand Oaks, CA

4.9
105 Reviews

105 Reviews of Nissan of Thousand Oaks - Service Center

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May 19, 2025

Promised 90 minutes, car was serviced and washed in 90 minutes. Cashier was busy, he took that task so I could leave asap. More

by aloewent
Recommend Dealer
Yes
Employees Worked With
Fabian Espinoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fabian Espinoza
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May 16, 2025

great experience! very pleased with the customer service!! alba was a great help and jackie esquivel is amazing and very helpful More

by LUCABONAVENURA2019
Recommend Dealer
Yes
Employees Worked With
Alba Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alba Ramirez
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May 16, 2025

Arrived on time. Took my service information very courteous received my car within the time specified. More

by mhudes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fabian Espinoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patty Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 18, 2025 -

Nissan of Thousand Oaks responded

Hi Mhudes, thank you for taking the time to leave a review for us at Nissan Of Thousand Oaks. We're happy we could meet your expectations!

May 14, 2025

Me justo su manera de trabajar muy amable siempre explica todos los detalles y da sujerensias More

by EMELIALUIS365
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alba Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 17, 2025 -

Nissan of Thousand Oaks responded

Hola Emelialuis365, muchas gracias. Nos alegra saber que tuviste una experiencia tan positiva con nuestro equipo!

May 14, 2025

This is the far best experience with dealership compare to my previous experiences with two other brands. More

by marsin.s.antony
Recommend Dealer
Yes
Employees Worked With
Alba Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alba Ramirez
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May 17, 2025 -

Nissan of Thousand Oaks responded

Marsin.s.antony, we are so happy to read such a great review about Nissan Of Thousand Oaks! We hope to see you again soon!

May 14, 2025

Always prompt service. Very helpful and polite staff. Very please with their customer service and detailed service More

by CRISTIANARREOLA10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alba Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patty Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 17, 2025 -

Nissan of Thousand Oaks responded

Hello Cristianarreola10, we appreciate you taking the time to leave us this feedback! Thank you, and have a fantastic day!

May 12, 2025

Very happy with the way everything is handled! !!!! Very professional and friendly answered all my questions. More

by N6CFC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julio Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alba Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fabian Espinoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patty Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Fudenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 16, 2025 -

Nissan of Thousand Oaks responded

Hi N6cfc, thank you for taking the time to leave a review for us at Nissan Of Thousand Oaks Service. We're happy we could meet your expectations!

May 12, 2025

Alba made sure all my concerns regarding my car were heard, solutions were provided, and everything was explained in a way that I could understand. She did an exceptional job. More

by lilian.alejandra.tm
Recommend Dealer
Yes
Employees Worked With
Alba Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alba Ramirez
Report | Print
May 16, 2025 -

Nissan of Thousand Oaks responded

Lilian.alejandra.tm, your feedback is important to us and we greatly appreciate you taking the time to leave us this positive review! Thank you and we hope to see you again soon!

May 12, 2025

Your managers , Patty and Alba were absolutely most efficient and effective. I Shall return here ! More

by shirleyferon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alba Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patty Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 16, 2025 -

Nissan of Thousand Oaks responded

Hi Shirleyferon! We're so happy we were able to help you out and thank you for this review!

May 10, 2025

Quick and easy stop, got everything I needed out of the service as well as some much needed information about my lease and tips for possibly moving across the country with the car. Thank you Brian and team More

by DKOPP11
Recommend Dealer
Yes
Employees Worked With
Brian Fudenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 15, 2025 -

Nissan of Thousand Oaks responded

Dkopp11, we are so pleased you enjoyed your visit to Nissan Of Thousand Oaks! Let us know if there's anything else we can help with!

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