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Nissan of Thousand Oaks - Service Center

Thousand Oaks, CA

4.9
109 Reviews

109 Reviews of Nissan of Thousand Oaks - Service Center

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May 21, 2025

Patty's customer service was great. She took the time to explain all the information. More

by lmedina6788
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patty Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 21, 2025

Fast service and easy Crue very friendly and wonderful service complementary ride Enjoy Westlake dealership More

by Fleznik
Recommend Dealer
Yes
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May 21, 2025

They were professional, quick and courteous. I had no problems whatsoever and will be happy to return More

by stevenegordon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alba Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 21, 2025

Nice friendly service. Knowledgeable staff. Only recommendation is to stick a bit closer to the time estimates. More

by marschellray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Mancilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Fudenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 19, 2025

Promised 90 minutes, car was serviced and washed in 90 minutes. Cashier was busy, he took that task so I could leave asap. More

by aloewent
Recommend Dealer
Yes
Employees Worked With
Fabian Espinoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fabian Espinoza
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May 16, 2025

Arrived on time. Took my service information very courteous received my car within the time specified. More

by mhudes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fabian Espinoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patty Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 18, 2025 -

Nissan of Thousand Oaks responded

Hi Mhudes, thank you for taking the time to leave a review for us at Nissan Of Thousand Oaks. We're happy we could meet your expectations!

May 16, 2025

great experience! very pleased with the customer service!! alba was a great help and jackie esquivel is amazing and very helpful More

by LUCABONAVENURA2019
Recommend Dealer
Yes
Employees Worked With
Alba Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alba Ramirez
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May 22, 2025 -

Nissan of Thousand Oaks responded

Lucabonavenura2019, we're happy to hear you had such a positive experience with our team! Thank you for the great review!

May 14, 2025

Me justo su manera de trabajar muy amable siempre explica todos los detalles y da sujerensias More

by EMELIALUIS365
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alba Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 17, 2025 -

Nissan of Thousand Oaks responded

Hola Emelialuis365, muchas gracias. Nos alegra saber que tuviste una experiencia tan positiva con nuestro equipo!

May 14, 2025

This is the far best experience with dealership compare to my previous experiences with two other brands. More

by marsin.s.antony
Recommend Dealer
Yes
Employees Worked With
Alba Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alba Ramirez
Report | Print
May 17, 2025 -

Nissan of Thousand Oaks responded

Marsin.s.antony, we are so happy to read such a great review about Nissan Of Thousand Oaks! We hope to see you again soon!

May 14, 2025

Always prompt service. Very helpful and polite staff. Very please with their customer service and detailed service More

by CRISTIANARREOLA10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alba Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patty Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 17, 2025 -

Nissan of Thousand Oaks responded

Hello Cristianarreola10, we appreciate you taking the time to leave us this feedback! Thank you, and have a fantastic day!

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