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Nissan of Thousand Oaks - Service Center

Thousand Oaks, CA

4.9
77 Reviews

77 Reviews of Nissan of Thousand Oaks - Service Center

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April 24, 2025

nice job on work that needed to be done. they car wash ur car very nice More

by Michael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
jacob
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Apr 27, 2025 -

Nissan of Thousand Oaks responded

Hi Michael! We're so happy we were able to help you out. Have a fantastic day!

Apr 27, 2025 -

Nissan of Thousand Oaks responded

Hi Michael! We're so happy we were able to help you out. Have a fantastic day!

April 24, 2025

My experience with the service department was excellent. Very helpful and efficient. Easy communication and great customer service. More

by Allevadawn
Recommend Dealer
Yes
Employees Worked With
Brian Fudenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Fudenberg
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Apr 27, 2025 -

Nissan of Thousand Oaks responded

Allevadawn, we are very happy we could provide you with a positive experience! We look forward to your next visit! Take care!

April 23, 2025

Brian explained everything that my car needed & kept on informing me about my car. Brian was very polite & nice with me. More

by carmenakar
Recommend Dealer
Yes
Employees Worked With
Brian
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Apr 27, 2025 -

Nissan of Thousand Oaks responded

Carmenakar, we're glad you had such a wonderful experience with us! Please don't hesitate to reach out to us if there's anything more we can do!

April 22, 2025

Everyone was nice, helpful and my car got all the maintenance done quickly. Thank you More

by ldsverdlin
Recommend Dealer
Yes
Employees Worked With
Brian Fudenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Fudenberg
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Apr 25, 2025 -

Nissan of Thousand Oaks responded

Ldsverdlin, thank you so much for the positive review! We hope you have a great day!

April 22, 2025

Great Service and follow up For work to be continued and on time approvals for the additional work More

by Asan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alba Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 23, 2025 -

Nissan of Thousand Oaks responded

Asan, thank you for the high star rating and for sharing your experience! Have a great day!

April 21, 2025

Friendly people explaining the situation and make sure it done properly I'm happy with the Service because they make my appointment when I need it and they did it quickly and Call me when it's ready my ?? to More

by Bnmnelson
Recommend Dealer
Yes
Employees Worked With
Jacobo Greene
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Apr 23, 2025 -

Nissan of Thousand Oaks responded

Bnmnelson, we are so pleased you enjoyed your visit to Nissan Of Thousand Oaks Service! We hope to see you again soon!

April 21, 2025

Love the service I received from Nissan of Thousand Oaks. First and efficient. Always great service. More

by Jonesz30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patty Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 23, 2025 -

Nissan of Thousand Oaks responded

Hello Jonesz30, thank you; we appreciate your feedback! Have a fantastic day!

April 21, 2025

I spent hours dealing with a defective engine light on my new rogue. Call me!! More

by Mejmail
Recommend Dealer
No
Employees Worked With
Patty ramirez
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Apr 21, 2025 -

Mejmail responded

Two weeks after leasing my 2025 Rogue, the engine light came on. On 3/25/25, I spent three hours at the dealership, where the "latest ECM update was installed." The next day, the engine light came on again, whereby I spent another three hours at the dealership on April 1st. They eventually told me it needs a new air fuel ratio sensor 1 that would have to be shipped from Dallas, as a result of which the dealership rented another automobile for me. My new Rogue was returned to me on April 4th. I don't understand why a 2025 Nissan should require a computer update and sensor within weeks of my lease.

April 18, 2025

The service and personal attention is great and love the car wash. Never too pushy More

by rubenstein.scott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alba Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 22, 2025 -

Nissan of Thousand Oaks responded

Rubenstein.scott, your wonderful feedback and rating mean a lot to us. We hope to see you again soon!

April 17, 2025

Brian always explains everything that the mechanic will do to my car. Brian is polite & very patient with me. Thanks Brian More

by carmenakar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Fudenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 20, 2025 -

Nissan of Thousand Oaks responded

Carmenakar, we're happy to hear you always have a positive experience with our team! We hope to see you again!

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