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Nissan of Thousand Oaks - Service Center

Thousand Oaks, CA

4.9
175 Reviews

175 Reviews of Nissan of Thousand Oaks - Service Center

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July 14, 2025

Fast excellent answered all my questions checked for recalls was given water and refreshments, but they could’ve cleaned the windows in my car better More

by shirley.yacoobian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julio Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alba Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 09, 2025

We always love working with Fidel at Infiniti so when we decided to purchase a Pathfinder from Nissan we called him first. The service is always amazing! They are very loyal to their customers. More

by kristinacortell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patty Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fidel and Nick were the best!
July 09, 2025

Great service with prompt communication. Promised timelines were met as originally promised. I am very satisfied. More

by tommyorlowski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julio Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alba Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fabian Espinoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patty Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Fudenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 04, 2025

Best service department in Southern California. Always upfront and does excellent work. Friendly and honest. More

by mkope677
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julio Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alba Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patty Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Fudenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 03, 2025

This dealership consistently provides exceptional customer service and maintains a high level of professionalism in every interaction. The staff is highly knowledgeable, attentive, and efficient, mak More

by kyliebohnsack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patty Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 02, 2025

Brian was very pleasant and answered all my questions. Brian was a pleasure to work with. More

by sheryl.frisco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Fudenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 02, 2025

This dealership consistently provides exceptional customer service and maintains a high level of professionalism in every interaction. The staff is highly knowledgeable, attentive, and efficient, mak More

by kyliebohnsack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patty Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 01, 2025

This was my first time here and I’m impressed. My service advisor was a good communicator and she kept in close contact with the technician so I always knew what was going on. More

by steveklampert
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patty Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2025 -

Nissan of Thousand Oaks responded

Hi Steveklampert, thank you for taking the time to leave a review for us at Nissan Of Thousand Oaks Service. We're happy we could meet your expectations!

July 01, 2025

Great place to get work done on your Nissan, customer service is 10 outta 10 More

by Lea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julio Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alba Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fabian Espinoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patty Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Fudenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2025 -

Nissan of Thousand Oaks responded

Lea, we are so pleased you enjoyed your visit to Nissan Of Thousand Oaks Service!

June 30, 2025

I always have a positive experience when visiting this dealership. Jacob Greene is an amazing representative and makes all services seem effortless. The rest of the staff are always friendly and profess More

by Charlie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Greene
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