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Nissan of Thousand Oaks - Service Center
Thousand Oaks, CA
175 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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175 Reviews of Nissan of Thousand Oaks - Service Center
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June 30, 2025
Everyone was very friendly. Everyone that would pass by asked if we wanted something to drink or something. Saw the guy that help me buying my car. He’s so attentive and very Everyone that would pass by asked if we wanted something to drink or something. Saw the guy that help me buying my car. He’s so attentive and very nice. The girl roxan super super friendly and nice. The lady that greet me when I arrive was also very nice and attentive. More
by Ibarraerika81
Verified Customer
June 30, 2025
Alba was so nice and helpful. I will definitely come back for my future service and make sure to schedule with Alba I will definitely come back for my future service and make sure to schedule with Alba More
by Joeydoulle
Employees Worked With
June 30, 2025
I did that above. They waited 7 whole days to order the axle I need. Said they had to test drive the car to diagnose my stalling problem when the car was first started They waited 7 whole days to order the axle I need. Said they had to test drive the car to diagnose my stalling problem when the car was first started up. But they didn't need to test drive it, because the problem only occurred when the car was first started. When I came to pick it up after the new axle they still hadn't fixed the problem. Only when I started it up to leave it stalled right there in your lot. Then they got a code and it took a few more days to fix. But I was told they had gotten this code previously. All in all the car was there 2 whole weeks! Not only was I without a car but I couldn't do my job, UberEats, which cost me an additional several hundred dollars beyond what I payed you guys. I am semi-retired and really need that money. More
by tractman53
June 27, 2025
My car was picked up on time and clean. I would definitely recommend this dealer to family and friends. I would definitely recommend this dealer to family and friends. More
by pbiggs
June 25, 2025
Very nice and friendly atmosphere. Alba and Patty are my favorite ladies to deal with. Love the coffee and cookies. Alba and Patty are my favorite ladies to deal with. Love the coffee and cookies. More
by simba36
June 25, 2025
La atención que dan y la amabilidad de cada persona hacia un cliente es maravilloso. un cliente es maravilloso. More
by SISTEMCARLOS0
June 23, 2025
Always a good experience. The parts were pre-ordered to make sure they were there for me. Took care of me right on time. Utilized coupons, washed my car, & it was done on ti The parts were pre-ordered to make sure they were there for me. Took care of me right on time. Utilized coupons, washed my car, & it was done on time. I know I can trust Patti. More
by marciamusic
Employees Worked With
June 23, 2025
Made sure my car was in working order. Taking it in was fast and easy. Employees are nice . Jacob did a great job keeping me up to date Taking it in was fast and easy. Employees are nice . Jacob did a great job keeping me up to date More
by Rudy
Employees Worked With
Other Employees :
Jacob
June 21, 2025
Great custom service. Very attentive to my needs. You need more people like Brian. We never been to Nissan of Thousand Oaks and so far it's been the best experience we've Very attentive to my needs. You need more people like Brian. We never been to Nissan of Thousand Oaks and so far it's been the best experience we've had from sales to service. More
by MR805BULLY
June 20, 2025
In Word no two patty Ramirez excellent service on point every time plus snacks all staff attentive every time plus snacks all staff attentive More
by smallspatricia
