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Nissan of South Bay - Service Center

Torrance, CA

4.5
2,624 Reviews

2,624 Reviews of Nissan of South Bay - Service Center

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August 21, 2025

My service advisor, Chris, and the mechanic that was out in the Bay Area. They were great, I really appreciate their patience and respectable attempt to help me. Keep up the good work. More

by MR.PEER2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Figueredo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mechanic I spoke with
August 21, 2025

Richard provided excellent service and made me feel like a valued Nissan customer. He was professional, informative and went out of his way to help with my recall situation. I have never before had my car s More

by Eden Serina
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 21, 2025

great service fast efficient and chris is very professional and easy to work with every time I have been there More

by JKHPOKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Figueredo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 21, 2025

Everyone in the service department was fantastic and very helpful. My care was taken care of wonderfully. My care looked great. Thank you for cleaning my car also. I thank you all! More

by RACHELSCHAUB27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Enriquez
2.0
This rating includes all reviews, with more weight given to recent reviews.
Marcel cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcell Saavedra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diego Calderon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlee Abrego
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 21, 2025

The wait times can be a bit to long but my advisor assured me they were doing my service very throughly so that have a sense of peace and I like that I also like how they give you a tex telling you if More

by Angie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Capri Blas
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 21, 2025

It was fine. I expect quality service at a dealership and this time it went well. More

by POLLY.HUMPHREYS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Figueredo
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 20, 2025

Poor communication. Took 4 hours for my service and I did not receive 1 message or call on my car. When i called the dealership for an Eta the lady at the desk Catia ? S More

by ASOLELEI02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Catia, Marcel
August 19, 2025

Richard has always been there for me and my family to service all our nissans More

by RUNSTERLOK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Enriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lily Bandea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2025 -

Nissan of Torrance responded

Hello, reviews like this give us motivation and help us ensure we provide high-quality care. We look forward to your next visit! Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

August 18, 2025

Great service! The video explaining what was wrong with my car was also very helpful in seeing what needed to be done More

by KULASA13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Figueredo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcell Saavedra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2025 -

Nissan of Torrance responded

Kulasa13, thank you so much for the positive review! We are glad you enjoyed the video from our technician. Please don't hesitate to reach out if there's anything additional we can do for you. Kind Regards, Elizabeth Reyes Customer Relations Manager

August 18, 2025

Helpful Richard help me out with info on extended warranty Good info for me to know More

by Bjdavis316
Recommend Dealer
Yes
Employees Worked With
Richard Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Burns
Aug 20, 2025 -

Nissan of Torrance responded

Hello Bjdavis316, thank you; we appreciate your feedback! We do hope we can be of assistance in the future. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

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