Richard Burns
Richard Burns at Nissan of Torrance
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Richard Burns

Service Advisor

Nissan of Torrance

20550 Hawthorne Blvd
Torrance, CA 90503

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4.6
303 Reviews

Dealership Experience

3 yrs, 4 mos

Languages Spoken

English English

4.6

303 Reviews

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303 Reviews of Richard Burns

May 02, 2024

Dealership Rating
Employee Rating

My service rep was very good, explained clearly to me what the service would include very polite, and easy to understand. More

by TARZANADAVE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 04, 2024

Nissan of Torrance responded

Hi Dave, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

April 27, 2024

Dealership Rating
Employee Rating

They have a dedicated staff in both sales and maintenance. Go out of their way to make it right More

by DAMIANCHAMBERLIN79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 03, 2024

Nissan of Torrance responded

Hello Damian, we're happy you found our staff to be so supportive during your experience here at Nissan of Torrance. We look forward to your next visit! Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

April 25, 2024

Dealership Rating
Employee Rating

Richard was very nice Good Service took care of what was needed, no problem with the work perform on my car at Nissan of Torrance More

by ANGIESTAR09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 03, 2024

Nissan of Torrance responded

Hello Angie, we appreciate your positive review about your recent experience with us! We do hope we can be of assistance in the future. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

April 25, 2024

Dealership Rating
Employee Rating

Always treated very well. I would definitely recommend Torrance Nissan to anyone. Make an appointment in advance!!! More

by KLINT822
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 03, 2024

Nissan of Torrance responded

Hello, thank you for sharing your positive experience! We look forward to your next visit! Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

April 21, 2024

Dealership Rating
Employee Rating

Easy dealership to deal with. Convenient and pleasant and informative with items that deal with my car. More

by 808JEFREY808
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

April 16, 2024

Dealership Rating
Employee Rating

Always a good vibe in the store and the customer service is excellent. Richard is the best at what he does More

by Ddove36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mandez Jones

April 16, 2024

Dealership Rating
Employee Rating

I love this dealership! I have purchased two cars from there. As always my service was great! Richard was really informative and helped me understand the repairs and cost. H More

by APaul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

March 03, 2024

Dealership Rating
Employee Rating

My experience with the dealership is always is excellent and the service is great thanks to Richard and the rest of the team. More

by C1207R
Recommend Dealer
Yes

Other Employees Tagged: Richard Burns

Mar 06, 2024

Nissan of Torrance responded

We are so pleased you enjoyed your visit to Nissan of Torrance! Thank you again for leaving us this response! We hope to see you soon! Kind Regards, Elizabeth Reyes Customer Relations Manager

February 29, 2024

Dealership Rating
Employee Rating

Everything was easy and fast, a little annoying that I listed a couple questions when I scheduled that weren't passed on to my tech, when I got a message the truck was ready I called with the questions (a More

by Jessiedrohrer
Recommend Dealer
Yes

Other Employees Tagged: Richard Burns

Mar 01, 2024

Nissan of Torrance responded

Hello, thank you; we appreciate your feedback! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

February 27, 2024

Dealership Rating
Employee Rating

See online survey See online survey See online survey See online survey See online survey More

by WALKABOUT_13
Recommend Dealer
Yes

Other Employees Tagged: Richard Burns

Mar 02, 2024

Nissan of Torrance responded

Hello, thank you so much for your high rating! We look forward to your next visit! Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

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