Nissan of Wichita Falls

My Experience Started Great but then My experience with Jimmy Cleveland began with a used truck search on Cars.com. I actually found two vehicles priced better than most dealers with simi My experience with Jimmy Cleveland began with a used truck search on Cars.com. I actually found two vehicles priced better than most dealers with similar vehicles. I initiated contact and got a quick response. I asked a few questions to help me decide if I should make the 4 hour drive to their dealership to buy one of the two vehicles I had selected. Their response after their first message was silence. I can only guess that they thought I wouldn't make the drive. I regularly purchase cars in the OKC and Dallas area because the deals are so much better. In fact, my last car purchase was in Arlington, TX. I live NE of Amarillo, TX. The next day, the two cars I had saved in my search showed to have been sold. Thanks for all the info Jimmy Cleveland. I won't make the mistake to shop your lot again in the future. So, they know who I am... I'm the guy that simply needed to know if the Ram had two sets of keys available. I was ready to buy! More

Vince valencia made buying a car a wonderful experience I was quick and pleasurable experience, I normally dread buying cars, but Vince made this a very pleasurable experience. Thank so much Vince, I love I was quick and pleasurable experience, I normally dread buying cars, but Vince made this a very pleasurable experience. Thank so much Vince, I love my new car!!! More

Great buying experience. I'd like to thank salesman Chase, Sales Manager Lee, and Service Manager Steve for a great buying experience, and standing by your cars. I purchased a I'd like to thank salesman Chase, Sales Manager Lee, and Service Manager Steve for a great buying experience, and standing by your cars. I purchased a pre-owned Jaguar XF-R, and on my way back home to Dallas, the car indicated that the brakes needed serviced. I called Chase and he put me in touch with Lee who made sure that the issue was resolved quickly, fairly, and professionally. I would definitely do business here again, and recommend purchasing a new or used car from this dealership. Thanks again! More

Horrible customer service We called this dealership about a car we saw online and asked if it was still available. The salesperson said yes so we asked to go see it now. He the We called this dealership about a car we saw online and asked if it was still available. The salesperson said yes so we asked to go see it now. He then replied they are very busy and an appointment would be the best way to go. We set up an appointment for later that day. We arrived only to find the car had just been sold. Why tell us to wait? I guess a sell is a sell for your business. If other people were there interested you should also have told us but don't get our hopes up and we only arrive to be disappointed. More

Terrible - The man I spoke with was all defence. Evidently this dealerships, Jimmy Cleveland Nissan, has no need for apologies, or other types of customer service, they blame the post office, and eve Evidently this dealerships, Jimmy Cleveland Nissan, has no need for apologies, or other types of customer service, they blame the post office, and everything but themselves when there is a complaint. I am referring to a King of Cars sweepstakes that had a maximum winning of $25,000. The sweepstakes was from April 5, 2016 to April 9th, 2016. I received their flyer on the 12th. I went ahead and opened the lift up tabs, and discovered I was a winner, or would have been had the flyer been received by me in time. Today, April 16th, 2016 I called just to voice my complaint. The young man on the phone was overly defensive. He blamed ME for not checking my mail? He insinuated there was something wrong with my MAILMAN? Haha, I think I've heard and seen it all. It makes me wonder how many other people throughout the city and surrounding areas have also been receiving winning submissions AFTER the contest expires? I believe there is a law against that behavior. The man I spoke with denied any potential fault, and then when he became so frustrated he referred to the disclaimer on the bottom of the flyer that states the legality of late submissions. Haha, of course they have that....... According to him, they had several winners. I wonder how that's possible, when some were sent AFTER the event. Am I the only one that smells a rat? More

they said yes when everyone else said no After going to 4 other dealerships and being told no I gave it one more try at Jimmy Cleveland a try. God answered my prayers and they got me approv After going to 4 other dealerships and being told no I gave it one more try at Jimmy Cleveland a try. God answered my prayers and they got me approved on the altima I wanted. Rob and tyke were very respectful to me even though I had credit problems. I've never owned a new car and it brings tears to my eyes every time I see it. Thank you so much jimmy cleveland nissan for answering my prayers. More