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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

4.5
10,853 Reviews
#1 Retail Dealer in California. Thanks to the support of our loyal Cerritos, Buena Park, and Long Beach, California, customers and the hard work of our dedicated staff, we’ve consistently achieved one of the most coveted honors. We thank you for helping us be an 11x Honda President's Award Winner.
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 10,853 reviews

May 22, 2024

I only give my 3 stars because this is the second the first service was performed in my car and the tires where rotated but the technician didn’t reset the system and at soonest I got home a big message More

by robpirruurism
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
May 23, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for sharing your experience, and we apologize for the inconvenience. We're sorry to hear about the oversight with your tire rotation service. We strive to ensure all systems are reset properly, and we appreciate your feedback as it helps us improve our service. Kevin Harris | Customer Relations Manager | 562-345-9100 | kharris@normreeves.com

May 22, 2024

Excellent service staff are very helpful friendly with the guests and I would recommend this honda dealer in Cerritos.. More

by leiseal05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
May 23, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words! We're thrilled to hear about your positive experience with our service staff. We appreciate your recommendation and look forward to assisting you in the future.

May 21, 2024

Very high opinion of the service received from Trevor Rodriguez. He was very knowledgeable and professional. More

by cinder2005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mazen Abdeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for sharing your experience! We're delighted to hear that Trevor provided you with exceptional service. We'll be sure to pass along your kind words to him.

May 21, 2024

I have always been very pleased with Norm Reeves Honda from their sales team to their service team. I recommend them to everyone. More

by cynthia.johnson73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mazen Abdeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words and recommendation! We're thrilled to hear about your positive experiences with both our sales and service teams. We appreciate your support and look forward to serving you and your friends in the future.

May 21, 2024

Great service, good prices. I’ve been taking my car here for the last 15 years and still love it! More

by Robin Ramsdell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Vasquez - Service Dept
May 21, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your loyalty over the past 15 years! We're thrilled to hear you're still loving our service and prices. We appreciate your continued support.

May 21, 2024

The service was excellent. My car was ready by the time as promised. Great service! More

by Shin.Ds1615
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thanh Sabatier
May 22, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words! We're delighted to hear that you had a great experience with us. Looking forward to serving you again in the future!

May 21, 2024

There’s a nice people working in north reeves nice service always thank you for being there for us More

by rodriguezeloy44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words! We're thrilled to hear that you had a positive experience with our team at North Reeves. We appreciate your support and look forward to serving you again in the future.

May 21, 2024

Trevor does an amazing job to satisfy the customer. Will definitely go back to service my car here More

by rolayy311
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor
May 22, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for choosing our dealership, and we're delighted to hear about your positive experience with Trevor! We look forward to serving you again in the future.

May 21, 2024

Very nice, knowledgeable, efficient service representative and auto technicians. They also provide a very nice, clean and comfortable waiting room while they perform necessary adjustments and r More

by rjay5658
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Pina
May 22, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your positive feedback. We are glad to hear that you found our service representatives and technicians to be knowledgeable and efficient, and that you appreciated our clean and comfortable waiting room. We strive to provide excellent service to all our customers.

May 21, 2024

The Cerritos superstore Have everything that I wanted in stock I am happy to be here More

by sandyshen1818
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stanley Han
May 22, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for choosing our Cerritos superstore! We're thrilled to hear that we had everything you were looking for. Enjoy your new ride!

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