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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

Overview
Employees
Reviews
Vehicles
4.5
10,853 Reviews
#1 Retail Dealer in California. Thanks to the support of our loyal Cerritos, Buena Park, and Long Beach, California, customers and the hard work of our dedicated staff, we’ve consistently achieved one of the most coveted honors. We thank you for helping us be an 11x Honda President's Award Winner.
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 10,853 reviews

May 19, 2024

my first experience with Ignacio and Shawn was not pleasant, however Paul in customer service and Phil were amazing to me. Mike was a sweetheart too. More

by kmaraiza98
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Phil Byrd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Porter
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ignacio Padilla
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May 21, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for sharing your experience with us. We're thrilled to hear that Paul, Phil, and Mike were able to turn your experience around. We appreciate your feedback and look forward to serving you better in the future.

May 19, 2024

Norm Reeves Honda in Cerritos was amazing with their service and helpfulness. I was informed and in-the-know every step of the way and the process was very hassle-free and streamlined. I appreciate all More

by ejontheinternet
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Albert Rosales
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 21, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for sharing your positive experience with us! We're thrilled to hear that our team at Norm Reeves Honda in Cerritos provided you with exceptional service and made your car buying process hassle-free. Enjoy your new car, and please don't hesitate to reach out if you need anything in the future!

May 19, 2024

Jerry Gonzalez was amazing, he did a great job at helping us find the car we wanted and also helped us with some issues we had after getting the vehicle More

by devindavis1990
Recommend Dealer
Yes
Employees Worked With
Jerry Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 21, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for the kind words, Jerry is a true asset to our team! We're delighted he could assist you in finding your perfect car and resolve any issues promptly. We appreciate your business!

May 19, 2024

Good, fast, honest, reliable, superior quality customer service at its finest. This is why I keep coming back! Meysam is the guy! More

by ap
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Meysam Kaed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Atienzo
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May 21, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you so much for your kind words! We're thrilled to hear that you've had such a positive experience with us, and we truly appreciate your continued support. Meysam and the rest of our team are here to assist you anytime you need us.

May 18, 2024

Leo Lazcano was a super stand up guy, and a very helpful service advisor! He had noticed some service items, that I hadn’t known I still had covered and he went ahead and took the initiative to confirm and More

by Plascenj34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leo Lazcano
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May 21, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for sharing your experience with Leo! We're thrilled to hear he provided you with exceptional service and went above and beyond to ensure your satisfaction. We appreciate your recommendation and look forward to serving you again in the future!

May 18, 2024

Trevor is always kind, helpful, and provides all around great customer service. He informed me there was a recall on part of the AC system and got that replaced while my car was in for routine maintenance. More

by noahluecke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor
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May 21, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you so much for your kind words! We're thrilled to hear about your positive experience with Trevor and our service team. Providing exceptional customer service, including proactive recall notifications, is always our priority. We look forward to serving you again in the future!

May 18, 2024

I was able to drop my car off quickly. Anthony explained the service my car needed efficiently. The service was completed on time and I had no issues picking it up. More

by bepmonstr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Ortiz
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May 21, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for sharing your positive experience with us! We're delighted to hear that Anthony provided efficient service and that everything went smoothly with your car. We look forward to serving you again in the future!

May 18, 2024

I hate a great experience. I am very happy with my purchase. I'm very happy. More

by tobinvickie64
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pedro Serrano
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May 21, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for sharing your positive experience with us! We're thrilled to hear that you had a great time purchasing your car. Enjoy your new ride!

May 18, 2024

Bryan Salas is the best. He makes me feel secured receiving services and I trust this man at this location. More

by Davidverdin13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Salas
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May 21, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words! We're delighted to hear about your positive experience with Bryan. Providing top-notch service and earning your trust are always our top priorities. We look forward to serving you again soon!

May 18, 2024

Dealership is always clean, service techs are very knowledgeable and informative. I live an hour away from the Cerritos location and have taken my vehicle elsewhere and the service didn’t equal to the More

by Italymendez93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Pacheco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan from service dept.
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May 21, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words! We're thrilled to hear that our service team exceeded your expectations. We appreciate your loyalty and look forward to serving you again at our Cerritos location!

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