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Norm Reeves Honda Superstore Cerritos
Cerritos, CA
11,126 Reviews
#1 Retail Dealer in California. Thanks to the support of our loyal Cerritos, Buena Park, and Long Beach, California, customers and the hard work of our dedicated staff, we’ve consistently achieved one of the most coveted honors. We thank you for helping us be an 11x Honda President's Award Winner.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday 8:30 AM - 9:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 11,126 reviews
June 06, 2024
$170 for diagnostic test, ripped off, you get 0 starts from me, not friendly customer service. 20 years ago when I bought my first car were super friendly. Inviting now everybody's looks snobby what an at from me, not friendly customer service. 20 years ago when I bought my first car were super friendly. Inviting now everybody's looks snobby what an attitude problem More
by Yaya
Verified CustomerEmployees Worked With
Service department
June 06, 2024
Had a 9:15 am appointment. Vehicle was not inspected until after 11 am. No evidence that oil change I came in for was even done. Oil change Not listed in service invoice. Oil s Vehicle was not inspected until after 11 am. No evidence that oil change I came in for was even done. Oil change Not listed in service invoice. Oil service sticker inside vehicle not changed. Previous tire service technicians do not reset tire pressure sensors which alarmed shortly after I left. More
by johntravers
Employees Worked With
I do not recall employee names
June 06, 2024
Very professional helpful and knowledgeable. I felt no pressure to decide on what vehicle I wanted to buy. He gave me the opportunity to test drive any car I wanted to drive. Made me felt like I I felt no pressure to decide on what vehicle I wanted to buy. He gave me the opportunity to test drive any car I wanted to drive. Made me felt like I was in charge. Very good salesperson and awesome place to buy a car. More
by lizett018
Employees Worked With
Pedro Serrano
June 06, 2024
Robert was very helpful and very friendly, I would definitely work with him again. He advised me on what my car may need next, which was great! definitely work with him again. He advised me on what my car may need next, which was great! More
by szyq16
Employees Worked With
June 06, 2024
Enjoyed working with Albert and everyone I dealt with was polite. I would come back here again polite. I would come back here again More
by cjkeane
Employees Worked With
June 06, 2024
Jose was absolutely the best person we have purchased a vehicle from! He was kind, patient, and easy going. My husband and I enjoyed speaking with him and he was willing to answer all of our questions. We vehicle from! He was kind, patient, and easy going. My husband and I enjoyed speaking with him and he was willing to answer all of our questions. We were having such a fun time during the whole process! Normally we dread buying a vehicle because it’s such a long process and some dealerships can be so pushy and make us uncomfortable. We did not have this experience at all with Jose! He made the process so easy going and hassle-free! More
by cassie.lawrence1204
Employees Worked With
June 06, 2024
Christina is an excellent saleswoman with great product knowledge and a genuine connection with customer! Her professionalism and expertise really helped me choose the right product. Her positive attitude knowledge and a genuine connection with customer! Her professionalism and expertise really helped me choose the right product. Her positive attitude also made me feel comfortable and welcomed. If you need a car, she is the one!!! More
by Yhr
