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Norm Reeves Hyundai Superstore

Cerritos, CA

4.7
3,300 Reviews

10901 East 183rd St.

Cerritos, CA

90703

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Showing 3,300 reviews

September 25, 2024

Tannaz worked out a great deal on my Ionic 5. She was professional, courteous and respectful of my criteria for selection the right car and payment amount. I am very happy with the deal I got and More

by masibeauty55
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex in Finance, Tannaz Jalilsood
Sep 26, 2024 -

Norm Reeves Hyundai Superstore responded

Congrats on the new IONIQ 5! We hope you enjoy it. Thank you for the positive feedback on Tannaz - we love to hear it!

September 25, 2024

Everyone at the dealership is great, but my service advisor Moe (who I’ve been blessed to get every visit) not only remembers you but remembers what’s up with your car…what was done, what it needs. A More

by Scott.Cogdill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moe Jaber
Sep 26, 2024 -

Norm Reeves Hyundai Superstore responded

Scott, we're so pleased to hear these kind words about Moe and our dealership. We appreciate your lovely feedback and continued business. Until next time, take care!

September 24, 2024

Norm Reeves Hyundai was easy to work with. Our sales person Miguel was professional and knowledgeable about the vehicle we purchased. More

by raiderphans
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Miguel Gonzalez, Cesar Medina, Valerie Upramai
Sep 25, 2024 -

Norm Reeves Hyundai Superstore responded

Thank you for rating your recent visit 5 stars! It's much-appreciated. On behalf of Miguel and all our team, thank you for choosing Norm Reeves Hyundai.

September 24, 2024

Excellent staff very helpful, Very detailed explanation of what was needed to be done to car. Very friendly environment, clean, positive attitude, nice perks More

by Kevin L Davis II
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Lingao
Sep 25, 2024 -

Norm Reeves Hyundai Superstore responded

Hi, Kevin. We appreciate the 5-star rating! Thank you for trusting us and we hope to see you again next time.

September 24, 2024

I had one of the best car purchasing experience in a long time. No switch-and-bait. Got exactly what I wanted. And Jalil (internet sales) went above and beyond to get my car! I would highly recommend! More

by mrjimmykwon
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Saeed Naderi, Jalil Bashir
Sep 25, 2024 -

Norm Reeves Hyundai Superstore responded

This is awesome to hear, Jimmy! Thank you for the 5 stars. We are so glad that our team gave you a top-notch car-buying experience.

September 24, 2024

Hyundai had to replace the hybrid battery, and everything was handled very professionally. I was given a rental car for the duration of the repair. More

by n.beuchel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Candice Roxas
Sep 25, 2024 -

Norm Reeves Hyundai Superstore responded

We're glad that you had a 5-star service experience! Thank you!

September 24, 2024

Our sales person, Sky Kim, was knowledgeable on the car that we were looking at. More

by ktony1968
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gerardo Dorantes, Sky Kim
Sep 25, 2024 -

Norm Reeves Hyundai Superstore responded

Thank you for rating your recent experience 5 stars! We appreciate the feedback and kind words about Sky.

September 21, 2024

Best dealer experience I've had. I worked out a deal online that fit my need prior to going in-person. The sales person Khalid, went over the details of the car and was very knowledg More

by Chuck Tuna
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Khalid Bashir
Sep 23, 2024 -

Norm Reeves Hyundai Superstore responded

Thank you so much, Chuck, for the fantastic review! We're thrilled to hear that your experience was seamless and that Khalid provided knowledgeable and helpful service. We strive to make car buying as convenient as possible, and we're glad we could get you in your new vehicle quickly. Enjoy your new car, and if you ever need anything in the future, we're here to help! Safe travels!

September 20, 2024

Both Candice and Louis were great service advisors. They showed courtesy and professionalism in dealing with me. If I ever bring my car back, they would be the reason. The mechanics, on the other ha More

by perry_a_anderson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Candice Roxas and Louie Ramos
Sep 23, 2024 -

Norm Reeves Hyundai Superstore responded

Hi, Perry. We're pleased to hear that Candice and Louis provided you with excellent service and professionalism. We apologize for the extended wait time and understand your frustration. Rest assured that we always strive for transparent and efficient service. If you need help with anything else or would like to discuss your experience in more depth, please contact me at 562-405-3505. Thank you. -Bill Stephens, General Manager.

September 20, 2024

Great customer service. Mo is the absolute best, provides very detailed information and always very helpful. More

by Ashley.pve@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mohamad
Sep 23, 2024 -

Norm Reeves Hyundai Superstore responded

Thank you, Ashley! We appreciate the kind words about Mo and our dealership. We're so glad you choose us at Norm Reeves Hyundai and hope to assist you again in the future.