Norm Reeves Hyundai Superstore
Cerritos, CA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 9:00 AM - 8:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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This dealership makes you want to come back, the service department and front desk admin are so customer service prepared. My car now has 130k miles and I am considering buying a new car in the near future department and front desk admin are so customer service prepared. My car now has 130k miles and I am considering buying a new car in the near future and the service that I have received at Norm Reeves on my Hyundai has been so outstanding, has now become my first choice in buying a new car! Everyone there makes me feel like I am there only customer More
The service was fast and correct. The results were good and the car was repaired correctly. The results were good and the car was repaired correctly. More
I live in Huntington Beach and I drive all the way to your location because of the way that your employees treat me. They are always happy to see you and they make it seem like you’re the most important your location because of the way that your employees treat me. They are always happy to see you and they make it seem like you’re the most important person that they’re at that time. They’re constantly checking to make sure that everything is OK. And while I was there, I was talking to another lady who lives close to the Anaheim Hyundai and she drives all the way to your facility too. Good man who helped me was really nice because I wanted everybody to sing happy birthday to my daughter-in-law and he gathered up everybody and we videoed it to make it very special for her so thank you , and Jain. More
I felt like I was lied to I replaced my Cabin air filters less than six months ago and they told me I need them again They tell me Service acting like it was mandatory, I asked if it was or not, a filters less than six months ago and they told me I need them again They tell me Service acting like it was mandatory, I asked if it was or not, and he said no I felt it was underhanded More
Took my car at the appropriate time and was greeted by a service personnel. He explained what the service will entail and he will get back when service is completed. service personnel. He explained what the service will entail and he will get back when service is completed. More
Your technicians seem to be very knowledgeable and experienced. Your service managers are professional people. experienced. Your service managers are professional people. More
Inconsistent. Poor expectation management and follow through. Smiles with no credibility. Hard to rely or trust inconsistent team of “pass the buck” handlers. Ca Poor expectation management and follow through. Smiles with no credibility. Hard to rely or trust inconsistent team of “pass the buck” handlers. Car works well. Don’t feel good about my deal because integrity feels off. More
Can’t say enough on how friendly everybody was and the speedy service one of the best I’ve ever had. I’ll definitely be going back for future services. speedy service one of the best I’ve ever had. I’ll definitely be going back for future services. More