North Coast Mitsubishi of Bedford

So I checked out just about every review site before deciding to go through with this purchase... This place doesn't have the best reviews and I was somewhat skeptical at first. I did some further resea deciding to go through with this purchase... This place doesn't have the best reviews and I was somewhat skeptical at first. I did some further research and the other dealerships that I was considering purchasing from had even worse reviews, so that was a little reassuring. I've basically come to the conclusion that all dealers have bad reputations with at least a few people. Well, since this was the most authentic and useful review site, I would like to add my feedback about North Coast Auto. What drew me to this place was really a referral. When I checked this place out the prices were pretty average, and I think I could've gotten a deal that was at least pretty close to theirs somewhere else. They had exactly what I wanted, a blue Mercedes R350 that was still under factory warranty. My husband and I had a lot of questions about the vehicle in general so we asked the guys at North Coast and also visited the Mercedes dealership nearby just to make sure that the information was accurate. Everything they said was on point and once we negotiated the deal I was happy. The van runs extremely well, and just to be safe we did end up buying an extended warranty, which Mercedes assured would be covered. Overall, the most attractive thing about this dealership is that it's small and tight knit. All of the employees can be reached on their cell phones and they always have them on. There are no automated answer machines and cheap deals like some of the other lots... the deal is very straight up. I would recommend this place if you're looking for a luxury vehicle, they have a nice selection and are very easy to work with. Good luck in your search, I hope you find your dream car! More

About three years ago I got my first car from North Coast. That was a 2007 Volvo XC70. I'm still driving it to this day. I called a couple of months ago and had to deal with a new sales person, John Ra Coast. That was a 2007 Volvo XC70. I'm still driving it to this day. I called a couple of months ago and had to deal with a new sales person, John Range. I was weary at first because the person I was used to dealing with left the company, but John impressed me with his frequent responses and attention to detail. I live in Wisconsin and had to get the vehicle shipped, which is something I normally wouldn't do. Last time I flew in to pick up the Volvo. This time we had the vehicle shipped... we decided to trust the guys at North Coast even though we saw that there were a couple of less then perfect transactions involving shipping. Like I said, John was very helpful in pointing out exactly what we could expect when receiving this car. So it took about two weeks to get the car on the road, which was a little longer then I expected but when I received it my wife and I were very happy. We know have a Volvo XC70 and an XC90 thanks to North Coast Auto! I think that these two transactions have given me the confidence to work with this dealership as I continue to purchase automobiles. They provided me with a very warm atmosphere and trusting environment. They could have easily taken advantage of me since I am so far away but they did not and the result was an honest; valuable transaction. Thank you John and Isabella!!! More

North Coast ended up giving $500.00 less on my trade because I was working with two people, they rushed the paperwork. The radiator froze up a week after buying it and I called them and all they could s because I was working with two people, they rushed the paperwork. The radiator froze up a week after buying it and I called them and all they could say is "it has a manufacturing warranty, take it into the dealer" 2009 Ford Flex. Before I got out the door the sales person was helping someone else and did not even shake my hand or say thank you. When I got home the bank called to confirm the information that the dealer gave them; come to find out, they inflated my income to get me the loan. Very rude, dishonest and I would not buy another thing from them, I would walk first!!!! More

The people at North Coast Auto were very helpful in helping me purchase my 2006 BMW 325XI. I and Michael made it very easy for me. I drove up three hours from Athens, Ohio and got exactly what was prom helping me purchase my 2006 BMW 325XI. I and Michael made it very easy for me. I drove up three hours from Athens, Ohio and got exactly what was promised by these sales people. I have to say this was one of my first amicable experiences at a used car dealership. More

Everything seemed to go well int the begining. When it was time to sign the paperwork the price of the car increased, the monthly payments increased, and the intreset rate increased. Everything I was prom was time to sign the paperwork the price of the car increased, the monthly payments increased, and the intreset rate increased. Everything I was promised in regards to service for the car was all crap. Nothing was fixed, winsheld cracked, tires done. After dealing with North Coast I had the feeling of being screwed over. I have purchased several cars, and this by far was the worst experience. Even after having the car for 29 days with temporary tags I still have not recieved the title. I would not recommend this dealership to my worst enemy. Buyer beware! More

So I thought I found my dream car, a IS250. After talking to John on the phone and shooting off various e-mails with lots of questions, I thought I had the deal I wanted. I was coming from Michigan talking to John on the phone and shooting off various e-mails with lots of questions, I thought I had the deal I wanted. I was coming from Michigan (about 250 miles away). I had the money order ready, and insurance in place. All I had left to do was test drive the car, and take it to the Lexus dealer for an inspection. I get to North Coast and John greets me, and tells me he knows I had an appointment with Lexus and got the car super fast for me to drive. I get in with my friend and we decide to take it for a spin before we take it to the Lexus dealer. I understand it is a used car, but man was this car USED. I'll assume North coast tried to detail the major problems in the car, but i'm sure my 2 year old nephew could use a crayon and do a better job. But that was not the biggest issue, as I could look past the interior. We stopped the car and did a walk around and thats where we noticed the problems which would be costly. Chewed up rims, which caused the tire pressure sensor to go off, as the tires constantly kept loosing pressure because they were not on the rims properly. Very worn tires which John told me were new and would get me through the winter no problem. Lastly John mentioned there was a panel that was replaced, but was not sure which one. After walking around the car for 2 min, it was OBVIOUS it was the front passenger panel/bumper. It was a VERY xxxxty job, as there was CONDENSATION in the headlight. At this point I could not overlook how costly this car would be to make it look new. We did not end up going to the Lexus dealer, as we made our decision. We drove back and John told me to have a seat and he would be right back. I waited as Mike asked me if I was being helped, and I told him John was taking care of me. Suddenly John comes back telling Mike to take care of me, as he had something more important to do. Mike looked pissed at this point. I told Mike my concerns with the car, he said that the tires were fine, but all have different wear on them. He told me that chewed up rims are normal, because it happens when cars park and scrape the curb (who ever owned the car before must have been a moron, and couldn't park for xxxx!), and to mention that its normal, tells me Mike couldn't park a car. Lastly about the panel and Condensation in the headlight. Mike said its also normal and happens all the time. I"m sorry but I own a 10 year old Toyota and 4 year old BMW and its never happened. I don't expect that from a Lexus of all cars. In the end I told him this wasn't the car for me (NOTE: I was VERY polite this whole time). Mike seemed a little agitated at this point (I don't know why, this is his job), and said "I don't think you guys intended to come here to buy a car". I was shocked at this point. My friend mention to Mike that we came with CASH, and Mike replied "Uh Huh". Personally I felt I should have told him off, but i've never experience this kind of service before. Out of courtesy I looked around his lot to see if there was anything else I liked, but I was to pissed at that comment to buy anything from this dealer. Now for all you people thinking, "oh you're xxxxxxxx about the car, what did you expect from a auction dealer"...fyi I negotiated to only $400 below sticker, as I know dealers have mouths to feed (my uncle is a dealer). I could easily get this car for the price I wanted, probably in MUCH better condition. Lesson: Spend the extra $1000 and get a better car from a dealer that wants you to be happy, those dealers deserve the extra commission. More

To: North Coast Auto Mall It gives me great pleasure To: North Coast Auto Mall It gives me great pleasure to extend my gratitude and thanks to all the workers on North Coast Auto Mall and special than To: North Coast Auto Mall It gives me great pleasure to extend my gratitude and thanks to all the workers on North Coast Auto Mall and special thanks to Mr. John,and Mr. Kyle where I cannot find the right words to thank them and to the extent of cooperation and responsiveness and interaction Crown commendable especially for the attention of all employees how good cooperation and good behavior in dealing with beneficiaries and those looking to purchase I would recommend North Coast Auto Mall to anyone and to all Saudi dealers to buy a vehicle from them. Because it is the place for honesty and a good deal. Really everything went very smoothly. Fast communication and easy to deal with. Impressive organization! Excellent seller. Very professional. for sure would do business again. Please accept my best greetings and appreciation Thanks North Coast Auto Mall Mohammed Asir More

I called Mike Sheyngarts and received outstanding service, information. I was especially pleased to be able to contact Mike just about anytime I needed some info. I asked them to throw in a set of wi service, information. I was especially pleased to be able to contact Mike just about anytime I needed some info. I asked them to throw in a set of winter tires and they did so very promptly. I bought this car over the net so there has to be a good feeling to be able to trust a business/salesperson with such a large transaction. It was all very positive. I am now driving a beautiful red Volvo XC90 and it has surpassed my expectations. The vehicule was extremely clean, fluid levels were fine. The car was shipped to me in a decent time. Everything happened the the way Mike Shteyngarts promised it. I would do business again with North Coast... Thanks Mike!! More

Reading the previous reviews, it is obvious that there are very different levels of expectation for the car buying experience. We were extremely pleased with the Prius we bought from John at North Coast, are very different levels of expectation for the car buying experience. We were extremely pleased with the Prius we bought from John at North Coast, and we expect to do more business with North Coast in the future. Here are some points to consider, however. 1. North Coast offers very low priced cars. That means that there are no donuts, coffee or hand holding of any sort. Some of the cars are former rentals, some have repairs, etc. They are pretty much the same as cars with major dealers' "certified pre-owned" stickers or some such. All things being equal I prefer former rentals -- I know the oil changes and other maintenance has been done on schedule. 2. You should pay for your own inspection of any car you plan to buy online unless you trust your own evaluation. North Coast was very willing to allow test drives, third party inspection, etc. 3. Forget super premium detailing -- that costs money, and it will cost a lot less if you do it after you buy. Forget the "full tank of gas", etc. that some dealers promise. These cars have pretty much the fluids they came in with. That's good, in my opinion, since I wouldn't trust the oil, filter, etc. used by most sellers anyway. I change fluids as soon as I buy a used car, and who is going to turn down a deal based on how much gas the car comes with. 4. They are a high volume dealer. The sales reps don't necessarily know anything beyond the paperwork on the particular car in which you are interested. Ask specific questions if it is important to you, and ask for follow-up if an answer is vague. 5. They don't have land lines -- they work exclusively via cell phones. That means each person is responsible for answering his or her own phone. Don't expect quick call-backs. 6. They are a high volume dealer (part 2). Don't expect much personal attention unrelated to the processing of the sale. That's not to say that the staff were not friendly and cordial -- they certainly were. It's just that they are focused on moving 200 or more cars each month, and there's not much time to chat. 7. They are not well organized. Don't expect that your sales rep can always make things happen expeditiously. Be prepared for some delays at points in the transaction. A little patience is worth a lot here. After all, keep your eye on the prize -- a really great priced car. In summary, they are just the kind of dealer I like -- no kiss-up sales pitch, no extraneous interactions, just "I sell, you buy". I recommend them highly to anyone who is prepared to take care of their own part of the buying process. More

On September 14, I searched on autotrader.com and found the car that I was looking for at the price that I wanted to pay at Northcoast. I purchased a preowned BMW X3. Mike was very prompt in answering my q the car that I was looking for at the price that I wanted to pay at Northcoast. I purchased a preowned BMW X3. Mike was very prompt in answering my questions and returning my calls. I live out of state, but Mike helped me and showed me the best way to get everything done. More