North Country Ford Lincoln

Another great service appointment The Service Writer met me at the door with. smile and friendly greeting. He quickly found my appointment in the system. I got a call that my oil chang The Service Writer met me at the door with. smile and friendly greeting. He quickly found my appointment in the system. I got a call that my oil change and tire rotation were completed ten minutes before the time mentioned. I have had my Edge serviced at North Country Ford since it was new two plus years ago. More

Excellent service ! On every occasion that we have had one of our vehicles in for repair or service we have dealt with your service manager, Tom Glansman and have always On every occasion that we have had one of our vehicles in for repair or service we have dealt with your service manager, Tom Glansman and have always received excellent and courteous service. This past visit was no exception. Tom always goes out of his way to make sure that things are done right the first time and treats you like a valued customer at all times. Our main reason for continuing to do business at your dealership is due to the tremendous job that Tom does. More

Awesome service! I had a warranty issue with my vehicle. Within one day they diagnosed, and fixed it without any issue or cost to me! Great service! Great people! They I had a warranty issue with my vehicle. Within one day they diagnosed, and fixed it without any issue or cost to me! Great service! Great people! They where very helpful, I'd recommend them to anybody! More

Exemplary customer service/professionalism I was told my recall work plus oil change/rotation would take about 2 hours and it was done 15 minutes before that. I was pleased. The staff were ve I was told my recall work plus oil change/rotation would take about 2 hours and it was done 15 minutes before that. I was pleased. The staff were very courteous and professional. Brent was great! More

Very good service They are super nice there and very caring. When we get ready to buy we will buy from them again Thank you for a great job They are super nice there and very caring. When we get ready to buy we will buy from them again Thank you for a great job More

quick service and great people I took my car in for manufacturer's recall on clutch and software updates. I spoke with Chris, who was very helpful--even suggested the clutch replace I took my car in for manufacturer's recall on clutch and software updates. I spoke with Chris, who was very helpful--even suggested the clutch replacement without my asking. She scheduled me for a day when a loaner car was available, and my car was done in 1 day! Loaner car was an upgrade from my own, which was fun. More

Warranty Work Plus I have had a few warranty issues come up with the truck and the Service staff here went above and beyond to help get us back on the road. I am very pl I have had a few warranty issues come up with the truck and the Service staff here went above and beyond to help get us back on the road. I am very pleased with their professionalism and willingness to "make it right.' More

Recall work Excellent service. Loaner car was fine. Work was done within a day or so and it was easy dropping it off and picking it up. This was for a recall wor Excellent service. Loaner car was fine. Work was done within a day or so and it was easy dropping it off and picking it up. This was for a recall work replacing the clutch. Christine was terrific in explaining everything and contacting me when the work was done with information on when I could pick it up. Her assistant who moved my car and brought up the loaner was very good as well. I liked that I was working with two competent woemen. Good job! More

Warrenty work They fixed the problem and we were on our way. It was a Warrenty issues we received a letter on. They said it would take an hour and it was about an They fixed the problem and we were on our way. It was a Warrenty issues we received a letter on. They said it would take an hour and it was about an hour when it was finished More

The Works service I set up a service call last week, and got a time that I could meet and wait for my work to be completed. I was told 7:45am next Monday and it would t I set up a service call last week, and got a time that I could meet and wait for my work to be completed. I was told 7:45am next Monday and it would take about an hour. Wow, 8:45 and it was done and washed and ready to go. Thank you Ford team for your excellent service! More