North Country Ford Lincoln

New to North Country I have purchased a fair number of vehicles from various car dealerships in the past 35 years. The experience with North County by far was the best. It I have purchased a fair number of vehicles from various car dealerships in the past 35 years. The experience with North County by far was the best. It was very apparent that North County invests in training their staff to provide the utmost in customer service and professionalism. From the first internet chat interaction, floor sales experience, finance interaction, accessories interaction and follow-up service was outstanding on all levels. It was worth the drive to purchase my truck and buying experience from North Country and I will definitely make sure it happens again in the future. More

Pleasantly Surprised Car Buying Experience, Great Atmosphere First off let me say I do not normally do reviews but this was such a suprisingly pleasant experience compared to buying used cars in the past I had t First off let me say I do not normally do reviews but this was such a suprisingly pleasant experience compared to buying used cars in the past I had to write a review. The customer service was top notch from the start to finish. They were very attentive but not pushy or haggling. We particularly enjoyed our experience with our salesman Dave. If every sales associate was like him I think the image of car dealers would rise everywhere. Dave made us feel very comfortable and Listened too. Financing was great as well, seemed reasonable and willing to work with my needs. We will return! More

Lavona's experience My husband and I came into North Country For with the idea of just looking around and possibly taking a car for a test drive. We were met by Dee Goghi My husband and I came into North Country For with the idea of just looking around and possibly taking a car for a test drive. We were met by Dee Goghill. We explained to Dee what we were interested in, which was the 2015 Ford Escape and he took us out to show them to us. The first car Dee showed us was exactly what we were looking for, even in the color I was interested in. He explained everything to me very patiently, in great detail. Then he let us take it out for a test drive. There was no pressure put on us, which we appreciated. Needless to say, we bought the Ford Escape and took it home with us that afternoon. So much for just looking around. We are very pleased with it and appreciated everyone's help and courteously. More

Engine Light On Dave gives excellent customer service. I took my car in for service because the engine light came on. I had an extended warranty for up to 75,000 mi Dave gives excellent customer service. I took my car in for service because the engine light came on. I had an extended warranty for up to 75,000 miles. My mileage was at 74,700. They took care of me right away, even though I didn't have an appointment because the engine light just popped on that morning! It saved me almost $600 because if I would have had to wait a few days to get in, the mileage would have gone over the 75,000 and the warranty would not have been good anymore. Thanks Dave for taking care of my car right away!! More

Perfect Execution North Country Ford is where it is at. You are treated amazing, the staff is helpful, they listen, they explain everything, and it is just enjoyable! North Country Ford is where it is at. You are treated amazing, the staff is helpful, they listen, they explain everything, and it is just enjoyable! I will never hesitate to bring my vehicles there. Top notch. More

Service/warranty Wiper fluid pump was not working and Dave is a very pleasant to deal with and very satisfied.I wish I talked to him day before. Wiper fluid pump was not working and Dave is a very pleasant to deal with and very satisfied.I wish I talked to him day before. More

Traded in 2010 Fusion S for 2015 Escape SE North Country wanted my 2010 Fusion, I bought back in February 2010. Stopped in. Looked at '15 Escape. Bought it. Thank you Mark D. & Mark T. North Country wanted my 2010 Fusion, I bought back in February 2010. Stopped in. Looked at '15 Escape. Bought it. Thank you Mark D. & Mark T. More

Not impressed with unfriendly and slow service. Dave that checked me in was not helpful and even rude right away. He didn't have time to listen to my concerns but just hurried me through so he could Dave that checked me in was not helpful and even rude right away. He didn't have time to listen to my concerns but just hurried me through so he could sit down and chat with a regular that came in after me. I dropped my truck at north country in the evening and they were going to look at it the next morning. Come 3:00 the next day I had to call them to find out they hadn't touched it yet. The second day they called and said they had to order parts so it would be another day yet. To top it off they gave me a 30 pt. Inspection sheet they did that was blank, did they actually do it? More

Oil change and tire rotation 45,000 miles Excellent services in a minimum amount of time. William Commers, service person, who greeted and got me when it was done is very good! Recommend this Excellent services in a minimum amount of time. William Commers, service person, who greeted and got me when it was done is very good! Recommend this to all. More

20K mile service I had a scheduled appointment. I was greeted by 2 people just after driving in. The service I had scheduled was explained to me by Kelly Casper. She w I had a scheduled appointment. I was greeted by 2 people just after driving in. The service I had scheduled was explained to me by Kelly Casper. She was very informative, polite, and pleasant. She genuinely cares about her customers & she remembers your name and who you are. I would rate the service as "excellent" because my visit was very timely, very professional, and I felt that everyone cared not only about my vehicle, but they also cared about me! More