North Country Ford Lincoln - Service Center

Service On Time, On Budget Brought our 2015 F150 in for "The Works" special. The work was done and vehicle ready ahead of schedule. Even fixed a loose spring on the rear cup hol Brought our 2015 F150 in for "The Works" special. The work was done and vehicle ready ahead of schedule. Even fixed a loose spring on the rear cup holder under warranty! Service personnel were very professional and helpful explaining the work being performed. There's a lot of competition out there for routine maintenance, and this Luther dealership knows how important it is to treat customers with care and respect. Excellent job all around! More

Recall Fix I received a recall letter on my Focus. North Country Ford is where I bought my car so that is where I took it for service. I made an appointment for I received a recall letter on my Focus. North Country Ford is where I bought my car so that is where I took it for service. I made an appointment for service. NCF took my car right away when I arrived and were finished before I expected them to be. The Service Advisor explained what they had done to upgrade my car and answered all of my questions competely. More

Lack of communication Was told service would take about 1 to 1:30 hours. At about 2 hours I walked to service desk and my truck had been ready for a half hour. Nobody came Was told service would take about 1 to 1:30 hours. At about 2 hours I walked to service desk and my truck had been ready for a half hour. Nobody came to me in the waiting area to let me know. I had gotten a phone message, but my phone was turned off since I was in waiting area. My service guy had left for the night and his replacement evidently thought it was to tough to walk all the way down to the waiting area to let me know. Why did this happen? More

Excellent service with a pleasant surprise Had new tires installed on my 5yr old edge. I needed to replace the worn out tires before the snow flies. But I have a busy & unpredictable schedule, Had new tires installed on my 5yr old edge. I needed to replace the worn out tires before the snow flies. But I have a busy & unpredictable schedule, plus leaving the car behind isn't practicle. I had a day open and the folks at Quick Lane were able to take me on the same day I called. In two hours (I was told to expect 1 & 1/2 hrs.) it was done PLUS I got a $70 rebate from Michelin & a $100 Luther Service Card, I got four great michelin tires INSTALLED for less than $200 each. I think that's a bargain and the staff was more than helpful in answering any questions I had. More

oil change and tire rotarion jacob carlson made sure i was satisfied before i left. he gave me a discount, after i waited 2 1/2 hours for the job to be completed. jacob carlson made sure i was satisfied before i left. he gave me a discount, after i waited 2 1/2 hours for the job to be completed. More

David Christapher was courteous and friendly We purchesed the Focus in April of 2015,we had to bring it in for cluch issues.It been an ongoing problem.The service representlive David Chirstopher We purchesed the Focus in April of 2015,we had to bring it in for cluch issues.It been an ongoing problem.The service representlive David Chirstopher was very helpful and frie. ndly.You have a very good and friendly service department,Would recommend it to anyone.5 stars for you. Thank for your excellent experience. Ron Barbeau More

Another positive service visit Quality work done quickly. All questions answered immediately. They took the time to show me options for tires in the future as well as an estimate Quality work done quickly. All questions answered immediately. They took the time to show me options for tires in the future as well as an estimate on brake work. Very professional staff. I have purchased two cars from North Country Ford and have had all service work for both cars done there. Fair prices, great service, professional staff. What more can you ask for? More

Service Like a spa treatment for my car. Oil changed, checked over, cleaned up and sent home renewed for another 5000 miles. All very pleasant and relaxing. Like a spa treatment for my car. Oil changed, checked over, cleaned up and sent home renewed for another 5000 miles. All very pleasant and relaxing. More

great service– very helpful I bring in my car– they greet me with a friendly smile and take care of appointment right away. When the service is complete they wash my car and ret I bring in my car– they greet me with a friendly smile and take care of appointment right away. When the service is complete they wash my car and return it to me clean and fixed. More

Great and Timely Service I filled out the on-line service request for my 2005 F-150 Super Crew. The process was quick and easy. Once the vehicle was dropped off Jack Hackman k I filled out the on-line service request for my 2005 F-150 Super Crew. The process was quick and easy. Once the vehicle was dropped off Jack Hackman kept me informed of the diagnosis and progress of the vehicle. He also quoted me the estimate of the repairs. He informed me that they would have to get parts in and what the time frame would be for completion. Jack kept me up to date on the repairs and once completed the invoice was less than the estimate. I own 3 Ford family products and North Country Ford does all of my service work. I find them to be honest, fair and responsive to my needs. They will continue to get my business. More