North Country Ford Lincoln - Service Center

Returned twice to redo incorrect repairs Scheduled my 90k on a vehicle initially purchased from here. Added wheel alignment due to slight toe in. They determined front brakes and rotors neede Scheduled my 90k on a vehicle initially purchased from here. Added wheel alignment due to slight toe in. They determined front brakes and rotors needed replacing. (Can't machine them?) On my drive home I had AC on and took slow roads. Seemed fine. Next day, windows down, I hear some metal on metal scraping, from wheel area. Ugh. Brought it back, again slow roads, and they determined brake backing (?) was scraping. They pulled it back and fine. True. Now that's good! No more noise, so I took fast roads home. (The good here is they provided a rental while looking at it.) But my steering wheel is shaking. It was not shaking prior to the alignment, I'd just noticed slight wear from a toe in. Now at high speeds the wheel vibrates/thuds and I'm seeing worse toe in on one tire. It will be a week and a half before I can have this looked at where it's not affecting my day job. I'm going to a different dealer next time. :( I feel bad for the service reps having to dodge things for inadequate techicians. More

Very fast and complete service. Everyone at North Country that I dealt with was very courteous and professional. All of my issues were taken care of in a very short time. Everyone at North Country that I dealt with was very courteous and professional. All of my issues were taken care of in a very short time. More

Very Timely! I dropped off my car and decided not to wait because my car needed a diagnosis and I didn't know if they would be able to fix it that day. It was done I dropped off my car and decided not to wait because my car needed a diagnosis and I didn't know if they would be able to fix it that day. It was done in two hours.....wow! Guess I didn't need that rental car after all! Thanks to Dave and staff for their friendly and timely service. More

Great dealership to work with General Manager Mike was fair and respectful to deal with when I needed help. Everyone at the dealership is professional and act like they really car General Manager Mike was fair and respectful to deal with when I needed help. Everyone at the dealership is professional and act like they really care about keeping my business. More

Service Check in was fast and friendly... the services performed were oil change, tire rotation.. fast.. and a car Wash... Overall excellent service...! Would Check in was fast and friendly... the services performed were oil change, tire rotation.. fast.. and a car Wash... Overall excellent service...! Would recommend to others. More

Rotors and brake pads From time I arrived for my appointment, check in and paper work and info were handled fast and correctly and right. The work was done in the amount o From time I arrived for my appointment, check in and paper work and info were handled fast and correctly and right. The work was done in the amount of time I was told and called to tell me it done. Really great service. More

service Kelly did a great job getting my 30k maintenance done in less than 1 hour. Stopped in to talk with Bill and wanted to schedule an appt. She said she Kelly did a great job getting my 30k maintenance done in less than 1 hour. Stopped in to talk with Bill and wanted to schedule an appt. She said she could get me right in and I'd be out in an hour. On my way in an hour thanks to Kelly. Thanks for outstanding service. More

Fast service Only 15 minutes to change oil in my car- car wash too! Staff answered all my questions. Nice place to wait! 2nd car purchased from this dealer. Only 15 minutes to change oil in my car- car wash too! Staff answered all my questions. Nice place to wait! 2nd car purchased from this dealer. More

Great service My car needed a repair on the air conditioner. The part needed was delayed by a week and I was kept informed throughout the week and allowed to use th My car needed a repair on the air conditioner. The part needed was delayed by a week and I was kept informed throughout the week and allowed to use the loaner for the extended period at no charge. More

Oil change Took a chance on a Friday afternoon for an oil change. The service team got me in and performed the oil change and tire rotation in less time than ant Took a chance on a Friday afternoon for an oil change. The service team got me in and performed the oil change and tire rotation in less time than anticipated. North Country has never disappointed me. Great service and staff! More