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North Country Ford Lincoln - Service Center

10401 Woodcrest Drive Northwest, Coon Rapids, Minnesota 55433
Makes: Ford|Lincoln|Service Center
Excellent
90% Recommend

Overall Rating 4.6

383 Lifetime Service Reviews

North Country Ford Lincoln - Service Center
10401 Woodcrest Drive Northwest,
Coon Rapids, MN 55433
North Country Ford Lincoln Info
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About This Service Center | Hours | Amenities

About North Country Ford Lincoln

Welcome to North Country Ford! Located in Coon Rapids, MN, North Country Ford is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with North Country Ford a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you’ve come to the right place. Call 763-427-1120 for your No-Obligation Internet Price Quote from our Internet Department.

Service

Monday 7:00 AM - 9:00 PM

Tuesday 7:00 AM - 9:00 PM

Wednesday 7:00 AM - 9:00 PM

Thursday 7:00 AM - 9:00 PM

Friday 7:00 AM - 6:00 PM

Saturday Closed

Sunday Closed

Parts

Monday 7:00 AM - 7:00 PM

Tuesday 7:00 AM - 7:00 PM

Wednesday 7:00 AM - 7:00 PM

Thursday 7:00 AM - 7:00 PM

Friday 7:00 AM - 6:00 PM

Saturday 9:00 AM - 1:00 PM

Sunday Closed

383 Service Center Reviews
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chbla001
12/20/2014
Reason For Visit
Service

"Great"

Love my 2012 Ford Edge. The service department is clean, quick, and efficient. Love the car wash. You fixed the mi stacks that had been made at the Duluth Northstar dealership a week ago.

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I Recommend This Dealer: Yes

Employees dealt with

Chris

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Dodger12
12/13/2014
Reason For Visit
Service

"EXCELLENT!"

We ALWAYS get EXCELLENT service at North Country Ford! The staff is very friendly and upbeat! They EARN your respect! Appointments seem to be easy to book, as well! Brent Johnson, in service, is great!

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I Recommend This Dealer: Yes

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Maria Lofstuen
12/11/2014
Reason For Visit
Service

"Oil change for first timer"

As a first time vehicle owner, I am still figuring out all the necessary ins and outs of taking care of my car. When I went in for my first oil change and to pick up new license plates, I was helped by friendly employees who didn't make me feel like I was inconveniencing them with my questions. It was done in 45 minutes and when I went out my new license plates were on and the car was washed too! What an awesome surprise.

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I Recommend This Dealer: Yes

Employees dealt with

Unsure

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mh7487ht
12/09/2014
Reason For Visit
Service

"Mildly dissappointing"

I had an appointment for 9:15 AM and I was going to wait at the shop because they said it would take 2 hours. I ultimately decided to go home and they said it would be done by 3 PM. At 3:00 PM received a call to tell me that they had not even looked at it yet, They did not complete all the repairs and did not wash the car as requested. To be fair, however, a part had to be ordered, but it took 8 hours to tell me that.

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I Recommend This Dealer: Yes

Employees dealt with

Hackman, Jack

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brmr041391
12/06/2014
Reason For Visit
Service

"Excellent experience!"

Dave Christopher was my Service Advisor. He was very friendly and knowledgeable. They had my car for a little bit and then called letting me know I could pick it up. I went back, it had been washed (very nice touch) it was fixed. Dave gave me his card and said if for some reason you have any more problems give me a call. I thought that was great to have his name and number just in case. Very pleasant experience, thank you Ford!

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I Recommend This Dealer: Yes

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F250owner
12/04/2014
Reason For Visit
Service

"Great customer service."

Jack Hackman went out of his way to help in the repair of a coolant leak and battery problem I was having. He was late in leaving to see his wife, who was in the hospital, to take care of me when I picked up my vehicle. Thank you Jack.

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I Recommend This Dealer: Yes

Employees dealt with

Jack Hackman

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annettez2
12/02/2014
Reason For Visit
Service

"More than just an oil change."

This afternoon I had an appointment for an oil change and once again I got more than I expected. Upon my arrival, I am greeted with so many smiles and hello's, I feel like I am part of the family. Then they take "my baby" back to work on her. While this is happening, I sit down to chat with my friendly salesman, Scott, which is like catching up with my brother. Always a warm hug and a great story. While we are talking, the service tech comes out with my air filter, which is filthy, and says that he really recommends that I get this changed, for my safety. I concur. I am in and out in an hour, and with a sparkling clean truck to boot. I just love the service I get at Luther North Country Ford in Coon Rapids. They have a customer for life!!

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I Recommend This Dealer: Yes

Employees dealt with

Scott Smith and William in service

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ashley.waage.5
11/25/2014
Reason For Visit
Service

"Car Starter Install/Routine Oil Change"

Wonderful service - quick and efficient. Great place to wait for your car. Love that they always wash it too! Would recommend this place to everyone.

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I Recommend This Dealer: Yes

Employees dealt with

William Middelstedt

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willoweng3
11/21/2014
Reason For Visit
Service

"New tires and battery for winter made easy and affordable"

I needed four new tires for my Jeep Liberty and Jack Hackman took outstanding care of me. He assisted me in selecting the best tires for my needs and got me the best price possible. As the tires were being installed the inspection of the vehicle showed a battery that was showing signs of decreased capabilities. With the cold winter weather already upon us I was very happy to address this issue before it led to being stranded somewhere with a dead battery. Thank you Jack and North Country. I will be back for all of my service needs. Gary Fenholz

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I Recommend This Dealer: Yes

Employees dealt with

Jack Hackman

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1
hagen1423
11/15/2014
Reason For Visit
Service

"North Country Ford"

My advisor Dave was the best. Not only was he honest with the repairs, he kept my in the lope with my car and was done when promised. I will keep going back there for service as long as Dave works there. I highly recommend working with him. Thank you Edward Hagen

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I Recommend This Dealer: Yes

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