North Country Ford Lincoln - Service Center
Coon Rapids, MN
1,255 Reviews of North Country Ford Lincoln - Service Center
Great service ! Very easy to work with and they communicate very well what's going on and what's needed to be done along the way. ! Very easy to work with and they communicate very well what's going on and what's needed to be done along the way. More
Always on time Just wanted to say that my appt. was for 3:00 pm and I got there a little early. She told me that she would have me out by 4:00 pm. I just happened Just wanted to say that my appt. was for 3:00 pm and I got there a little early. She told me that she would have me out by 4:00 pm. I just happened to look out and see my car pull up. The oil was changed the tires rotated, and fluids filled and my car was washed. My car was done by 3:18 pm. AWESOME JOB!!!!! Never Disappoints. More
Good Service they were not able to complete the work in one day (multiple items), but it was completed quickly by the next day where I was able to pick it up. The they were not able to complete the work in one day (multiple items), but it was completed quickly by the next day where I was able to pick it up. The work was done right the first time. More
Fantastic service I've purchased my last 6 cars from North Country and have all my service done there. They are knowledgeable and very helpful. I won't go anywhere else I've purchased my last 6 cars from North Country and have all my service done there. They are knowledgeable and very helpful. I won't go anywhere else! Awesome sales staff and service staff. I always feel welcome and respected. . More
Service Great friendly service, handled issue with a tire that was not reparable. There was an attempt to minimize the cost by plugging the nail hole, that wa Great friendly service, handled issue with a tire that was not reparable. There was an attempt to minimize the cost by plugging the nail hole, that was not successful so a new tire put on. The service was done quickly and professionally. More
Exceptional Service Great Service, Friendly Employees. I live in Plymouth now and it is so worth the drive, even if it is for only an oil change! If my vehicle ever needs Great Service, Friendly Employees. I live in Plymouth now and it is so worth the drive, even if it is for only an oil change! If my vehicle ever needs any type of work done, this is the only place I will go. More
Great Customer Service! I needed a major repair, and I was kept informed all along the way. Everything was clearly explained, people were friendly and answered my questions, I needed a major repair, and I was kept informed all along the way. Everything was clearly explained, people were friendly and answered my questions, and having a shuttle to get me to/from home was an extra bonus! More
replacement of gas tank/ recall I was very happy with the service from the first call I made to set up the appt. to dealing with Chris Schulze. I was on a tight schedule for time, a I was very happy with the service from the first call I made to set up the appt. to dealing with Chris Schulze. I was on a tight schedule for time, and they made sure that they finished in time. I had planned on washing the car before bringing it in, but ran out of time. Then they surprised me by washing the car when they were done working on it. They even got the bugs off the front of the car that I had a hard time doing! Thanks so very much! Thanks so much for all you did! Linda Dieken More
4x4 Engagement Work We brought our F250 in to fix a 4x4 engagement issue. The service group was prompt at getting the vehicle in the shop for diagnosis, and worked with We brought our F250 in to fix a 4x4 engagement issue. The service group was prompt at getting the vehicle in the shop for diagnosis, and worked with our "warranty" company to process the required information to get approval. The "warranty" company was difficult to work with, but Dave worked with them to work through the approval process. Ultimately it wasn't covered by them, but Dave got it in the shop quickly for the work. He kept me up to date with parts that should be replaced while the vehicle was torn apart, and throughout the process. He returned my phone calls promptly and did a good job communicating. One of the best Dealership experiences I have had to date. Dave actually seemed to care if I was updated and happy with the process, unlike most dealerships who just care about making the most $$$ possible during a service visit, and working on their own schedule. There was an issue with the billing, but when I noticed it the service group quickly resolved the mistake. More
Disappointed Bought a truck for 27k 5 months ago, was a used 2011 F150 super crew with 47000 miles. Five months later spark plugs and coils go out and vacuum on b Bought a truck for 27k 5 months ago, was a used 2011 F150 super crew with 47000 miles. Five months later spark plugs and coils go out and vacuum on brakes are bad.. Talked to service and said this is ridiculous, said I was going to get a discount but just paid 500 bucks for work with no discount on invoice. Will not be bringing my business or ever recommend them. More