North Country Ford Lincoln - Service Center

Perfect Customer Service I just went to North Country Ford for an Oil change and to have a new battery installed into my F150 as it was 3.5 years old and was working well but I just went to North Country Ford for an Oil change and to have a new battery installed into my F150 as it was 3.5 years old and was working well but I didn't want to have it quit on me, so I just bought a new one. The price $119 for 750 CA and $15 to install it was fantastic. After the oil change and installation of the battery they took the truck and washed it (n/c) and brought it into the write up bay and as I got into the truck the man who had washed it said, "Would you like me to dry it for you/" I said, "I didn't know that you did that" and then I said "sure" and I climbed in my truck and waited as he toweled my F150 down. To me, that is fantastic customer service. They know how to keep me coming back. The service writer, Mr. Johnson is a wonderful helpful service writer and is so eager to check your tires or whatever he can do for you. Kelly in the express lube is so kind and attentive to what you say that you forget you are at a Dealership and think that you are with a loving sister. All of this, I believe, goes back to having Mike as the Dealership Manager. He has instilled in this group of people that the customer really is important. Good job Mike. More

Maiantenance preventative and oil change I had a very good experience with Jack Hackman. He was very courteous and explained what had to be done and called when the vehicle could be picke I had a very good experience with Jack Hackman. He was very courteous and explained what had to be done and called when the vehicle could be picked up. More

Consistently pleased customer Quick access for an appointment, reasonable staff, Will Commers in service was very courteous and kept me informed about my vehicle. Friendly staff - Quick access for an appointment, reasonable staff, Will Commers in service was very courteous and kept me informed about my vehicle. Friendly staff - always. Nice area to wait and work while waiting. More

Repairs Made I had some repairs that needed to be done on the rear of the car! They did an awesome job. You can't tell there was ever a mark on it!! Thank you I had some repairs that needed to be done on the rear of the car! They did an awesome job. You can't tell there was ever a mark on it!! Thank you to Roy and team!!! Julie More

Great Service I bought my car from this dealership and had a great experience, I was having trouble with the clutch on my car and I was able to get it in and fixed I bought my car from this dealership and had a great experience, I was having trouble with the clutch on my car and I was able to get it in and fixed right away. Jack in the service center is very helpful and made this experience enjoyable. More

Competetive Tire Prices Back to buy summer tires for my Taurus Limited. The high performance Michelin had to be special ordered by everyone but Brent Johnson had them there t Back to buy summer tires for my Taurus Limited. The high performance Michelin had to be special ordered by everyone but Brent Johnson had them there the same day at a competitive price beating the warehouse clubs. Great service and products. More

Sevice Appointment Had a service call today and while waiting I inquired about tires. Kelly, who helped me, was great. Always love seeing her on my visits. Awesome expe Had a service call today and while waiting I inquired about tires. Kelly, who helped me, was great. Always love seeing her on my visits. Awesome experience! More

Oil change Every one is very detail oriented and quite nice. They gave me a time frame for my services and it was spot on. The coffee was good and there was free Every one is very detail oriented and quite nice. They gave me a time frame for my services and it was spot on. The coffee was good and there was free popcorn also. More

Service for oil leak We brought our Lincoln MKX in for an oil change and they found a leak coming from the power steering area and we then made an appointment to have it r We brought our Lincoln MKX in for an oil change and they found a leak coming from the power steering area and we then made an appointment to have it repaired a few days later. They offered us a loaner car when we brought our vehicle in for service. They told us it would take a few hours but were surprised when they called us earlier than we expected to tell us our vehicle was ready. They also found a loose tie rod which they repaired. We trust the service implicitly and know Brent Johnson is there to take care of any and all our service needs! Good job! More

Excellent Service Dealership Rating "Excellent service department " North Country Ford has an exceptional service department. My family owns six Dealership Rating "Excellent service department " North Country Ford has an exceptional service department. My family owns six Ford products and they are all serviced properly by Brent Johnson and his crew in a timely and expert manner. He gives us a straight answers on the repairs and concern for our needs in his recommendations. Even my shuttle home is enjoyable. Professional Dealership...Happy to go there again! More