North Country Ford Lincoln - Service Center

Customer Service I have visited 3 times and at each visit the customer service is the best. Accommodating, pleasant and very helpful. And efficient! All (!) the per I have visited 3 times and at each visit the customer service is the best. Accommodating, pleasant and very helpful. And efficient! All (!) the personnel were friendly and welcoming. My special kudos to Kelly Casper. More

Efficient, High Quality Service The Works Package was performed on our vehicle through the Quick Lane. The service was completed in less than the estimated time, and a thorough check The Works Package was performed on our vehicle through the Quick Lane. The service was completed in less than the estimated time, and a thorough check of the vehicle's tires, battery, and brakes were done, along with the oil change and tire rotation. Anthony, our service advisor, was friendly and upbeat. He took care of everything in a timely fashion. We will continue to bring our vehicles to this location for service, as we are never disappointed! More

Excellent service department North Country Ford has an exceptional servic department. Any time we have an issue the are quick to diagnose the issue and give us a straight answer North Country Ford has an exceptional servic department. Any time we have an issue the are quick to diagnose the issue and give us a straight answer on the fix. Happy to go there again! More

oil change I have received services through North Country Ford for years and consistently receive great service! I bought car in April, brought in it in for rec I have received services through North Country Ford for years and consistently receive great service! I bought car in April, brought in it in for recall service in August & in for oil change in November. I like some of the other services such as filling air in tires when weather turns cold. More

First time at North Country Ford for Service I recently moved to the northwest suburbs and my 2014 Ford C-Max Energi needed it's first oil change (19000 miles!). I searched this site and others I recently moved to the northwest suburbs and my 2014 Ford C-Max Energi needed it's first oil change (19000 miles!). I searched this site and others for dealership reviews and this one seemed to get the best comments. I now know why. There is a 20,000 mile service package that included the oil change, tire rotation and other checks and it listed at nearly $400! The service consultants did a double take on the price and said it could not be right. At the end it came to $112 for the work they performed! They could have said that the package price is what you get but they went above that and did the right thing. They have earned my return business. More

Service for Recall and Oil Change Drove my car into the Service Bay and was greeted immediately by Dave Christopher. Big smile. On his face, made me feel comfortable and confident th Drove my car into the Service Bay and was greeted immediately by Dave Christopher. Big smile. On his face, made me feel comfortable and confident that I was where I needed to be for the service needed on my vehicle ...... He was extremely professional and courteous....explained what would be happening to my car, the length of time it would take and made sure I had his card with numbers if I needed to contact him and also double checked my phone number in case he needed to reach me. More

Standard oil change Had our truck in for a routine oil change. As always everyone was very helpful, courteous, and professional. Thank you for providing great service o Had our truck in for a routine oil change. As always everyone was very helpful, courteous, and professional. Thank you for providing great service once again. More

Great deals, great service, great people! This place is awesome! My family has purchased three vehicles from here and we won't buy another one anywhere else and specifically not from anyone o This place is awesome! My family has purchased three vehicles from here and we won't buy another one anywhere else and specifically not from anyone other than Geoffrey. He is the man! My recent visit was to purchase a new set of tires. Anthony Napoli was my representative in the service department and wow, what an awesome guy. He is great with people. He even took the time to submit the paperwork for my tire rebate while the work was being done! With some of the promotions going on, I got the best deal in town on four tires and great service to boot. Thank you!! More

free first oil change visit I took my car in today for it'so first oil change. I was greeted immediately with friendly courteous service. They rotated my tires and checked everyt I took my car in today for it'so first oil change. I was greeted immediately with friendly courteous service. They rotated my tires and checked everything before washing it for me. Very prompt and outstanding service. This dealership has always made us feel like family not customers. We recommend them to everyone. We just want to say thank you again. More

General Maintenance I was just in for another routine oil change and again the service department performed in there excellent professional timely manor that they always I was just in for another routine oil change and again the service department performed in there excellent professional timely manor that they always do. Great job!!! More