North Country Ford Lincoln - Service Center

quick service and great people I took my car in for manufacturer's recall on clutch and software updates. I spoke with Chris, who was very helpful--even suggested the clutch replace I took my car in for manufacturer's recall on clutch and software updates. I spoke with Chris, who was very helpful--even suggested the clutch replacement without my asking. She scheduled me for a day when a loaner car was available, and my car was done in 1 day! Loaner car was an upgrade from my own, which was fun. More

Warranty Work Plus I have had a few warranty issues come up with the truck and the Service staff here went above and beyond to help get us back on the road. I am very pl I have had a few warranty issues come up with the truck and the Service staff here went above and beyond to help get us back on the road. I am very pleased with their professionalism and willingness to "make it right.' More

Recall work Excellent service. Loaner car was fine. Work was done within a day or so and it was easy dropping it off and picking it up. This was for a recall wor Excellent service. Loaner car was fine. Work was done within a day or so and it was easy dropping it off and picking it up. This was for a recall work replacing the clutch. Christine was terrific in explaining everything and contacting me when the work was done with information on when I could pick it up. Her assistant who moved my car and brought up the loaner was very good as well. I liked that I was working with two competent woemen. Good job! More

Warrenty work They fixed the problem and we were on our way. It was a Warrenty issues we received a letter on. They said it would take an hour and it was about an They fixed the problem and we were on our way. It was a Warrenty issues we received a letter on. They said it would take an hour and it was about an hour when it was finished More

The Works service I set up a service call last week, and got a time that I could meet and wait for my work to be completed. I was told 7:45am next Monday and it would t I set up a service call last week, and got a time that I could meet and wait for my work to be completed. I was told 7:45am next Monday and it would take about an hour. Wow, 8:45 and it was done and washed and ready to go. Thank you Ford team for your excellent service! More

Great place! North Country Ford is great! From buying my car, maintenance appointments, to Quick Lane oil changes every experience has been a positive one. Keep up North Country Ford is great! From buying my car, maintenance appointments, to Quick Lane oil changes every experience has been a positive one. Keep up the great work North Country! More

Sale to Service I bought my Escape here and it is the only place I have it serviced! Very nice people and I've worked with a number of different service people. I bought my Escape here and it is the only place I have it serviced! Very nice people and I've worked with a number of different service people. More

Brought our 2014 focus for an oil change.The techs. were goo Brought our 2014Focus in for oil change.Technicians were very fast and courteous.It was avery pleasant experience.We would come back again for servici Brought our 2014Focus in for oil change.Technicians were very fast and courteous.It was avery pleasant experience.We would come back again for servicing of our vehicle. More

Thank you for excellent service on 9-2-2015 I drove my 2009 Ford Escape in with two warning lights on (check engine and a wrench). After looking at the manual, I found out that the wrench warni I drove my 2009 Ford Escape in with two warning lights on (check engine and a wrench). After looking at the manual, I found out that the wrench warning light denoted a problem with the throttle/power train. I explained to Christine Schulze, Service Advisor that I have only one car and I was afraid to drive it on the freeway. Christine said that she would try to fit me in the same day. She asked me if I would like a shuttle ride back to my home. The shuttle ride was very helpful since I didn't have a ride back. I am very happy that Christine fit me into the schedule that day even though I did not have a scheduled appointment. Christine told me that if it was a throttle problem, Ford had extended the warranty and the throttle could be replaced at no additional cost. I was able to have my car serviced the same day under warranty. I want to thank both Christine Schulze and North Country Ford Lincoln, Coon Rapids for the excellent service provided to me! More

Spoiled by great Ford technology. Key fobs were not working. Made me realize how spoiled I am by great Ford Fusion. They got things handled as soon as possible. Brent was great at keep Key fobs were not working. Made me realize how spoiled I am by great Ford Fusion. They got things handled as soon as possible. Brent was great at keeping me grounded. He even helped me get some pine pitch off my car ( I mentioned this in passing and he took care of it). Thank you Northland Ford. More